Club Operations Leader – Growth & Member Experience

Crunch Fitness; Mechanicsville (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free gym membership

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Crunch Fitness in Mechanicsville, VA is seeking an Assistant General Manager to support the General Manager in daily club operations, ensuring members receive top service and a clean, welcoming facility. This is a full-time, salaried exempt role.

You will lead front desk, housekeeping and Kid's Crunch staff, drive revenue through team motivation, coordinate with Personal Training and Group Fitness, supervise inventory and payroll, and uphold safety standards in a fast-paced, member-focused

Qualifications

• High school diploma or equivalent.
• Associate or Bachelor's degree preferred.
• Minimum of 1 year management experience.
• CPR/AED certification.
• Ability to work onsite only.
• Strong leadership, interpersonal & communication skills.

Responsibilities

• Achieve target revenue goals through leadership and motivation of employees.
• Promote a professional and inviting environment that enhances the quality of service and care offered to members.
• Demonstrate a working knowledge of all standard operating procedures and policies.
• Conduct tours and telephone inquiries for prospective members.
• Monitor flagged check-ins to increase revenue and collections.
• Coordinate and work with other departments, including Personal Training and Group Fitness.
• Train and supervise the front desk, housekeeping, and Kid's Crunch staff.
• Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance.
• Ensure club meets standards for cleanliness, maintenance, safety, and security.
• Other duties as assigned.

Skills

Leadership

Communication

Interpersonal skills

Onsite work

CPR/AED certification

Education

Associate/Bachelor degree preferred

Job description

Crunch Fitness in Mechanicsville, VA is seeking an Assistant General Manager to support the General Manager in daily club operations, ensuring members receive top service and a clean, welcoming facility. This is a full-time, salaried exempt role.

You will lead front desk, housekeeping and Kid's Crunch staff, drive revenue through team motivation, coordinate with Personal Training and Group Fitness, supervise inventory and payroll, and uphold safety standards in a fast-paced, member-focused