Assistant Club Manager — Lead a Dynamic Fitness Team

Planet Fitness-United Fitness Partners; Little Rock (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Planet Fitness-United Fitness Partners in Little Rock, AR is seeking an Assistant Club Manager to lead member services and drive club performance. You’ll interview candidates, coach staff, and ensure a friendly, clean, welcoming environment aligned with our mission.

The role requires 18+ years old, a high school diploma, strong customer service, and proven leadership in retail or fitness. You’ll monitor operations, training, and audits, and contribute to delivering exceptional experiences for

Qualifications

• Must be a minimum of 18 years of age.
• High School Diploma/GED equivalent.
• Excellent Customer Service skills with a high degree of member care.
• Previous experience leading teams in the retail or fitness environment.
• Self-starter, motivated and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.

Responsibilities

• Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
• Able to drive club metrics in alignment with business performance.
• Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
• Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modifies execution as needed to improve performance.
• Uphold company standards to deliver the mission and values; manage a clean, friendly, and wellmaintained club.
• Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
• Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
• Front End employees to promote career growth through training, development, and performance assessment.
• Perform other duties as assigned by the Club Manager.

Skills

Customer service

Leadership

Organization

Education

High School Diploma/GED

Job description

Planet Fitness-United Fitness Partners in Little Rock, AR is seeking an Assistant Club Manager to lead member services and drive club performance. You’ll interview candidates, coach staff, and ensure a friendly, clean, welcoming environment aligned with our mission.

The role requires 18+ years old, a high school diploma, strong customer service, and proven leadership in retail or fitness. You’ll monitor operations, training, and audits, and contribute to delivering exceptional experiences for