Club Operations Lead - Ecommerce & Member Experience

Walmart; Fargo (ND); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U

Job summary

Sam's Club in Fargo, ND is seeking a Clerk Supervisor to assist management in overseeing club operations, ensuring member service excellence, and maintaining safety standards. You will train staff, support Club Pick Up and Ship From Club programs, and help resolve member concerns while upholding Walmart policies.

The role emphasizes teamwork, accountability, and open communication to deliver a positive shopping experience for members and a safe, well-organized club environment.

Qualifications

• Must be 18 years of age or older.
• Demonstrated ability to supervise and coach associates.
• Strong communication and conflict-resolution skills.
• Familiarity with safety policies and warehouse procedures.

Responsibilities

• Supervise associates in assigned area, assign duties, and provide guidance to ensure goals are met.
• Support ecommerce programs (Pickup, Ship From Club) and resolve customer issues.
• Ensure safety, cleanliness, and compliance with company policies; conduct safety checks.
• Assist with recruiting, scheduling, training, and performance feedback to improve service quality.

Skills

Customer service

Leadership

Communication

Training

Safety compliance

Job description

Sam's Club in Fargo, ND is seeking a Clerk Supervisor to assist management in overseeing club operations, ensuring member service excellence, and maintaining safety standards. You will train staff, support Club Pick Up and Ship From Club programs, and help resolve member concerns while upholding Walmart policies.

The role emphasizes teamwork, accountability, and open communication to deliver a positive shopping experience for members and a safe, well-organized club environment.