Member Experience Specialist

Socket.dev; Fargo (ND); On-site; USD 51,577,000 - 74,501,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Education program

Job summary

Walmart in Fargo, ND is hiring for a Member Frontline Services associate at Sam's Club. You will provide member service, maintain the checkout area, process purchases, and assist with payments, returns, and exchanges following company policies.

You will also guide customers on self-service technology, resolve issues, promote products, and help ensure a safe shopping environment through safety procedures. Experience in retail or front-end operations is a plus; training on new programs and tools

Qualifications

• Retail experience or familiarity with front-end checkout operations.
• Ability to handle payments, returns and exchanges per policy.
• Comfort with assisting customers and resolving issues.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures.
• Follows safety standards and procedures.

Skills

Customer service

Cash handling

Front-end equipment

Job description

Walmart in Fargo, ND is hiring for a Member Frontline Services associate at Sam's Club. You will provide member service, maintain the checkout area, process purchases, and assist with payments, returns, and exchanges following company policies.

You will also guide customers on self-service technology, resolve issues, promote products, and help ensure a safe shopping environment through safety procedures. Experience in retail or front-end operations is a plus; training on new programs and tools