Club Operations and Lifestyle Manager

Troon; Homestead (FL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Paid time off

Job summary

Altamira Club in Homestead, FL, part of Troon, seeks a Club Operations and Lifestyle Manager to lead daily club operations, train staff, and coach team members to uphold service standards. The role focuses on operations, member experience, and budget-aligned amenity services.

Responsibilities include scheduling, quality control, and payroll-related duties, while building member relationships and coordinating clubhouse activities. Fluency in English and Spanish is a plus.

Qualifications

• AA or equivalent from two-year college, business and marketing preferred.
• Knowledge of Microsoft Office applications, Excel worksheets, and willingness to be trained to manage the Club Member’s website.
• Extremely organized with the ability to manage multiple venues and staffing plans.
• Bi-lingual preferred (English and Spanish).

Responsibilities

• Oversee daily club operations, staff training, and member experience.
• Schedule and coordinate team members to meet daily goals and service standards.
• Maintain inspection checklists for each venue and ensure consistent service.
• Develop relationships with members and support club engagement events.
• Assist payroll management and employee accountability tasks.

Skills

MS Office

Excel

Organization

Bilingual English/Spanish

Education

AA or equivalent

Tools

Microsoft Office

Job description

Altamira Club, located in Homestead, FL, is pleased to announce an excellent career opportunity for aClub Operations and Lifestyle Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management.

Compensation: $60,000 annually

Overview

The Club Operations and Lifestyle Manager works closely with the Club Manager to successfully execute all day-to-day operations. This position’s primary focus is on operations, staff training, and daily coaching to achieve facility and service standard expectations. Day-to-day operations will include oversight of all club operations, equipment, services, and daily member experience.

Responsibilities

• Be the quality control agent for the club. Empowered to establish and maintain consistency of core operations for the sole purpose to provide expected levels of service, presentation of facilities, and club messaging throughout the club.
• Provides a consistent operational standard for all club amenities. Is the key operations director for club amenities and is responsible for the day-to-day operations.
• Effectively schedules and coordinates team members to achieve daily goals and expectations of services.
• Oversee the daily execution of operations and activities throughout the entire club, creating and maintaining an inspection checklist for each venue.
• Maintains and develops relationships with current members to encourage club participation and provide an atmosphere conducive to building new relationships. This is to include but not limited to attending member functions and weekly social engagements that members frequent.
• Effective team members offer solutions and suggestions to membership complaints, issues, facility challenges, and overall ways to better enhance service and instill a hospitality culture for the Club Members.
• Effectively communicates with management and associates to increase knowledge of membership goals, membership satisfaction and membership retention.
• Has the ability to answer member and prospective member questions with accuracy and efficiency.
• Performs  various administrative and management duties as required for payroll management and employee accountability.
• Maintains complete understanding of the membership categories etc.
• Assists in the preparation of the monthly reports for the department.
• Perform other duties as required and self-initiated as part of the team culture to maintain accountability for our club team members.
• Effectively plans, schedules and coordinates the club amenity services according to budget plan.

Education / Experience

• Associate’s degree (AA) or equivalent from two‑year college, Business and Marketing preferred.
• Knowledge of Microsoft Office applications, excel worksheets and willingness to be trained to manage the Club Member’s website.
• Extremely organized with the ability to manage multiple venues and staffing plans to accomplish day‑to‑day operations throughout the Club.
• Bi‑lingual preferred (English and Spanish).

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage.
• Retirement Benefits – 401(k) with employer match (19 years of age and older).
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information please review the Know Your Rights notice from the Department of Labor.