Club Manager and GM

Troon; Davenport (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Paid time off

Job summary

The Oasis Club at CG in ChampionsGate, FL, is seeking a Club Manager to lead operations, finance and staff to deliver exceptional member and guest experiences. As part of Troon, you’ll contribute to a global leader in golf and community management.

You will manage policies, budgets and vendor relationships while coordinating with the board, ownership group, and Troon Golf to uphold high standards of service and compliance. A bachelor’s degree or equivalent experience is required.

Qualifications

• Bachelor’s degree or four to six years related experience or an equivalent combination of education and experience.
• Experience in club or hospitality operations is preferred.
• Strong leadership and people-management skills.

Responsibilities

• Oversees all club operations and maintains relationships with Troon Golf, ownership, board, members and guests.
• Develops and enforces policies and procedures in line with board directives and budgets.
• Monitors financial reports and implements corrective actions as needed.
• Leads recruitment, training, performance reviews and staff development.
• Coordinates annual and long-range operating and capital plans with the leadership team.

Skills

Club management

Budgeting

HR management

Policy development

Leadership

Education

Bachelor’s degree

4–6 years related experience

Tools

Microsoft Office

Job description

The Oasis Club at CG
Davenport, FL 33896, USA

Description

THE OASIS CLUB, located in CHAMPIONSGATE, FL, is pleased to announce an excellent career opportunity for Club Manager! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you’ll contribute to a global leader in golf and community management.

Manages all aspects of the Club including its activities and the relationships between the Club, Troon Golf, Ownership group, and/or the Board of Directors, members, guests, associates, community, government and industry.

• Administers Club policies and procedures established by the Board of Directors and/or Ownership group.
• Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general policies.
• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Coordinates the development of the Club’s long-range and annual (business) plans.
• Works with Troon Golf Human Resources Department to establish a basic personnel policy; initiate and monitor policies relating to personnel actions and training and professional development programs.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members that may include, but is not limited to: Assistant General Manager (Clubhouse Manager); Food and Beverage Director; Membership Director; Golf Professional; Superintendent; Tennis Professional; Athletic Club Manager; Administrative Assistant.
• Attends conferences, workshops and meetings to keep abreast of current information and developments in the field.
• Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the Club; takes effective corrective action as required.
• Coordinates and serves as ex-officio member of the Board of Directors and other appropriate Club standing committees.
• Provides advice and recommendations to the President and committees about construction, alterations, maintenance, materials, supplies, equipment and services not provided in approved plans and/or budgets.
• Consistently ensures that the Club is operated in accordance with all applicable local, state and federal laws.
• Oversees the care and maintenance of all the Club’s physical assets and facilities.
• Ensures the highest standards for food, beverage, sports and recreation, entertainment and other Club services.
• Establishes and monitors compliance with Troon Golf Procurement purchasing policies and procedures.
• Participates in outside activities that are judged as appropriate and approved by the Board of Directors/Ownership group to enhance the prestige of the Club; broadens the scope of the Club’s operation by fulfilling the public obligations of the Club as a participating member of the community.
• Reports member infractions to the Board of Directors/Ownership group for necessary action.
• Serves as liaison between all management staff and the Board of Directors.
• Maintains relations with police, fire, liquor control board, health department and other governmental agencies.
• Performs competitive analyses on Clubs and other businesses providing member alternatives through personal observations and historical reports.
• Handles emergencies such as fires, accidents and breaches of security or house rules promptly and in person. Emphasizes prevention through training, inspection and preventive enforcement.
• Convenes and presides over meetings with departmental managers; conducts all-facility personnel meetings.
• Gives direction to and works closely with vendors, outside contractors, firms and individuals providing services, lease agreements, or contracts to the Club.
• This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Education/Experience:

• Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)

Physical Demands:

• Regularly stands, walks and sits. Occasionally may climbs, balances, stoops, kneels, crawls, crouches, tastes or smells. Regularly uses hands to finger, feel or handle, reaches with arms and hands, talks or hears. Occasionally lifts up to 50 pounds.
• Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.