Club Member Experience Specialist (Part-Time)

Bass Pro, LLC; Baltimore (MD); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Employee discounts

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Seasonal CLUB Customer Service Outfitter for a part-time role in Baltimore, MD. You will greet customers, promote CLUB membership, and guide members through applications while ensuring a high-quality shopping experience.

The role requires strong customer service and communication skills, with the ability to manage CLUB processes, payments, and member services in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• 0–2 years of customer service experience.
• Excellent verbal and written communication skills.
• Able to adapt to new processes and procedures.

Responsibilities

• Greet customers and present CLUB membership options.
• Explain CLUB benefits and assist with CLUB applications.
• Maintain and organize the CLUB booth and inventory.
• Process payments and answer account questions as a CLUB advocate.
• Provide peer coaching and support as a CLUB representative.

Skills

Customer service

Communication

Organization

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a Seasonal CLUB Customer Service Outfitter for a part-time role in Baltimore, MD. You will greet customers, promote CLUB membership, and guide members through applications while ensuring a high-quality shopping experience.

The role requires strong customer service and communication skills, with the ability to manage CLUB processes, payments, and member services in a fast-paced retail environment.