Club Member Experience Specialist

Bass Pro, LLC; Scarborough (ME); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops Scarborough, ME is seeking a CLUB Customer Service Outfitter to deliver world-class service while promoting CLUB memberships. You’ll be the CLUB product expert, handling account servicing, applications, and member experiences.

The role requires a high school diploma or equivalent and 0–2 years in customer service. Starting pay ranges $16.00–$18.75 per hour with full-time benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent experience.
• 0–2 years of experience in customer service or retail preferred.

Responsibilities

• Greet customers and promote CLUB membership options.
• Explain benefits and walk customers through CLUB sign-up and activation.
• Process payments and CLUB applications accurately.
• Provide daily feedback and reports on CLUB activities.
• Support store operations and other CLUB-related duties as needed.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Organization

Adaptability

Education

High school diploma

Tools

POS systems

Job description

Bass Pro Shops Scarborough, ME is seeking a CLUB Customer Service Outfitter to deliver world-class service while promoting CLUB memberships. You’ll be the CLUB product expert, handling account servicing, applications, and member experiences.

The role requires a high school diploma or equivalent and 0–2 years in customer service. Starting pay ranges $16.00–$18.75 per hour with full-time benefits and opportunities for growth.