Club Manager: Lead Operations & Team Growth

BJ's Wholesale Club, Inc.; Franklin (MA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Generous Paid Time Off

Health benefits

Job summary

BJ’s Wholesale Club in Franklin, MA seeks a Club Manager to lead daily club operations, drive profitability, and deliver exceptional member service. You will oversee Team Members, implement onboarding programs, and align with strategic priorities while fostering a safe, productive work environment.

The role emphasizes frontline leadership, performance coaching, and cost control, with an onboarding program designed to accelerate success within 8–12 weeks.

Qualifications

• Demonstrated leadership capabilities and ability to manage cross-functional teams.
• Excellent communication skills and ability to motivate a large team.
• Strong understanding of profit & loss, costs, and merchandising knowledge.
• Open shift availability and commitment to high service standards.

Responsibilities

• Effectively leads the club team with vision, direction, and measurable results.
• Fosters a constructive club culture where team members are challenged, recognized, and developed.
• Manages talent, conducts performance conversations, and builds bench strength.
• Ensures profitability, controls expenses, and achieves planned sales and KPI targets.
• Maintains awareness of local competition and retail trends to inform strategy.

Skills

Leadership

Communication

Problem solving

Results oriented

Open shift availability

Education

High school diploma / college degree

Job description

BJ’s Wholesale Club in Franklin, MA seeks a Club Manager to lead daily club operations, drive profitability, and deliver exceptional member service. You will oversee Team Members, implement onboarding programs, and align with strategic priorities while fostering a safe, productive work environment.

The role emphasizes frontline leadership, performance coaching, and cost control, with an onboarding program designed to accelerate success within 8–12 weeks.