Club Manager: Lead a Transformative Fitness Team

National Fitness Partners; Rock Hill (SC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

PTO for all employees

401K Retirement Fund (Employer match)

Health Insurance Options

Life Insurance & Short-Term Disability

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners in Rock Hill, SC is seeking a Club Manager to oversee daily club operations, staff development, and member experiences, ensuring that financial and service goals are met.

You will recruit and schedule staff, drive membership growth, maintain safety and club standards, and report weekly to the Senior General Manager. This full-time, exempt position includes PTO, health options, a 401K with employer match, life and disability coverage, and employee perks.

Responsibilities

• Ensure club is fully staffed, and the team performs to NFP standards. This includes building a bench with team members.
• Consistently achieve monthly goals, including drivers and KPI’s.
• Provide exceptional customer service, ensuring a welcoming and supportive environment for all members.
• Manages club labor and ensure payroll accuracy by validating employee timecards, approving payroll, scheduling shifts efficiently.
• Ensure assigned clubs are clean, well-maintained and safe for all members and staff. Maintain at least a passing Club BER inspection monthly.
• Hold staff accountable to policies and procedures. Provide coaching, constructive counseling, and progressive discipline (up to and including termination) to hold staff accountable for performance standards and adherence to policy/procedures.
• Drive membership sales with a focus on achieving DGR goals and participate in community outreach.
• Invest in staff training and development to enhance their skills and performance.
• Assess areas of need in assigned club, develop, and successfully execute plan of correction.
• Update Senior General Manager on assigned club progress weekly.
• Attend and participate in Regional Meetings.

Job description

National Fitness Partners in Rock Hill, SC is seeking a Club Manager to oversee daily club operations, staff development, and member experiences, ensuring that financial and service goals are met.

You will recruit and schedule staff, drive membership growth, maintain safety and club standards, and report weekly to the Senior General Manager. This full-time, exempt position includes PTO, health options, a 401K with employer match, life and disability coverage, and employee perks.