Regional Club Manager

Genesis Health Clubs; Springfield (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Employee discounts

Job summary

Genesis Health Clubs is seeking a capable Sales Operations Manager to oversee daily growth and sales performance across multiple Missouri locations. You will supervise Club Managers, guide Fitness Advisors, and coordinate budgeting and policy implementation to achieve revenue targets.

Ideal candidates have proven experience in fitness club sales, staff training, and cross‑department collaboration, with a focus on member satisfaction and goal attainment.

Qualifications

• Experience in sales management and fitness/health club operations.
• Strong track record in budgeting, revenue growth and goal attainment.
• Proven ability to recruit, train and lead club staff and managers.

Responsibilities

• Oversee daily sales operations and growth across multiple locations.
• Hire, train and manage Club Managers in assigned region.
• Coordinate activities of Fitness Advisors and supporting departments.
• Lead staff through performance reviews, meetings and training.
• Ensure compliance with policies and drive budgeted results.

Skills

Sales leadership

Staff management

Budgeting

Recruiting

Customer service

Training and development

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

This position is responsible for the daily financial growth and sales performance of multiple locations by overseeing all aspects of the sales operations. The execution of all sales operations including the hiring, training and management of all Club Managers in assigned region. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments.

Duties and Responsibilities

• Ability to set and then surpass sales, service and profit goals
• Train and motivate staff to achieve club objectives
• Conduct daily sales meetings to discuss performance
• Coordinate and manage department staffing levels with all teams
• Assist Club Managers with recruitment, interviewing and training
• Provide direction, set priorities and monitor staff achievement
• Promptly respond to members concerns
• Attend all staff and club meetings and events
• Maintain and update sales policies and procedures
• Prepare, submit and monitor annual budget for department
• Ability to thrive in a competitive, goal-driven environment
• Works closely with retention departments to ensure high participation in the facilities
• Ensures that all required documentation is completed in a timely manner
• Establish and maintain professional relationships with staff
• Ability to respond quickly and appropriately to emergency situations
• Preform other duties and assignments as necessary or required
• Grow dues base and constantly know you dues line
• Help support and grow all departments in the facility
• Produce staff that can grow with the company and become Club and Regional Club Managers

Expectations

• Present a professional demeanor at all times when representing the Genesis Health Clubs
• Provide input in developing strategies to support goals and objectives
• Recommend staff development/education activities
• Develop and build a team atmosphere among staff and departments
• Ability to respond to common inquiries or complaints

Job Requirements

• Available to work weekends and evenings and holidays
• Must hold current CPR certification or obtain within 60 days of start date
• Ability to work well with others
• Experience in cash handling and credit cards
• Customer service abilities

Physical Requirements

• Ability to stand for long periods of time
• Ability to lift up to 35 pounds
• Ability to communicate with guests and other associates, including reading, writing and speaking