Club Host: Create Memorable Guest Experiences

Charlotte Regional Visitors Authority; Charlotte (NC); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

CRVA University

Employee 1st Culture

CORE Values

Job summary

Charlotte Regional Visitors Authority is hiring a Club Host for the Bojangles Entertainment Complex in Charlotte, NC. You will welcome guests, seat them promptly, and maintain organized seating arrangements to ensure smooth operations.

The role requires a friendly, professional demeanor and the ability to work a flexible schedule including nights, weekends, and holidays. A high school diploma or GED is required, with prior customer service experience preferred.

Qualifications

• High school diploma or GED; 1 year related experience or training preferred.
• Strong customer-service orientation and ability to interact with guests professionally.
• Ability to multitask and remain calm in a fast-paced environment.

Responsibilities

• Greet guests and make them feel comfortable.
• Ensure guests are seated comfortably and in order.
• Distribute guests across club to ensure equal workloads.
• Maintain waiting list when necessary.
• Must adhere to CRVA policies and procedures.
• Must possess a professional appearance and demeanor.
• Must be able to work a flexible schedule which may consist of nights, weekends and/or holidays.
• Monitor guest arrival and departure.
• Maintain positive client and customer relations.
• Other duties as requested.
• Deliver memorable customer experiences by putting customers first and following the CRVA Service Philosophy.

Skills

Guest greeting

Customer service

Team player

Education

High school diploma or GED

Job description

Charlotte Regional Visitors Authority is hiring a Club Host for the Bojangles Entertainment Complex in Charlotte, NC. You will welcome guests, seat them promptly, and maintain organized seating arrangements to ensure smooth operations.

The role requires a friendly, professional demeanor and the ability to work a flexible schedule including nights, weekends, and holidays. A high school diploma or GED is required, with prior customer service experience preferred.