Club Growth & Member Experience Lead

Anytime-Fitness; Moultrie (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Anytime-Fitness in the United States is seeking a Club Operations Manager to drive daily gym operations, maximize memberships, and grow the Personal Training department. You will coach staff, monitor KPIs, and ensure excellent member service while executing marketing campaigns and community initiatives.

The role emphasizes leadership, sales, and operations across a busy club environment, with responsibilities for audits, timekeeping, and ensuring a top-tier member experience.

Qualifications

• High school diploma or equivalent required.
• Personal Training Certification a plus.
• 1-3 years of Sales experience preferred.
• CPR, First Aid and AED certified preferred. Ability to obtain certifications is required.

Responsibilities

• Drive membership, training, and merchandise sales.
• Review daily sales process with club managers to improve outcomes.
• Execute marketing campaigns and community outreach as directed by the Marketing Director.
• Post on club social media to boost engagement and culture.
• Focus on member experience and follow up with members and prospects.
• Collect on delinquent member accounts as necessary.

Skills

MS Office

Organizational skills

Communication

Multitasking

Team leadership

Education

High school diploma or equivalent

Personal Training Certification

CPR/First Aid/AED certified

Job description

Anytime-Fitness in the United States is seeking a Club Operations Manager to drive daily gym operations, maximize memberships, and grow the Personal Training department. You will coach staff, monitor KPIs, and ensure excellent member service while executing marketing campaigns and community initiatives.

The role emphasizes leadership, sales, and operations across a busy club environment, with responsibilities for audits, timekeeping, and ensuring a top-tier member experience.