Club Front Desk & Guest Services Manager

San Vicente Clubs; West Hollywood (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A private membership club in California is seeking a Front Desk Manager to oversee front office operations and ensure a seamless experience for members and guests. This role includes managing the front desk team, maintaining service standards, and developing operational procedures. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work irregular hours. The position is full-time and based in West Hollywood.

Qualifications

• Excellent attitude towards co-workers and members.
• Able to work in a fast-paced environment.
• Great personal hygiene and grooming standards.
• Clear and effective communication skills required.
• Ability to interact professionally with guests and team members.

Responsibilities

• Oversee front office operations and team.
• Maintain club service standards for arrivals.
• Manage reservations, inquiries, and guest communications.
• Develop and implement front office SOPs.
• Ensure effective cross-department communication.

Skills

Excellent attitude

Ability to work in a fast-paced environment

Great personal hygiene

Effective communication skills

Professional interaction with guests

Ability to work irregular hours

Job description

A private membership club in California is seeking a Front Desk Manager to oversee front office operations and ensure a seamless experience for members and guests. This role includes managing the front desk team, maintaining service standards, and developing operational procedures. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work irregular hours. The position is full-time and based in West Hollywood.