Club Front Desk & Guest Services Associate

Amfamfit; Chester (VA); Sur place; USD 18 000 - 21 000; Plein temps

Résumé du poste

Amfamfit in Chester, VA is seeking a Front Desk/Welcome Desk Team Member to greet guests, verify memberships, manage check-ins, answer calls, and maintain a clean, welcoming reception area.

You will join a friendly team, follow member management protocols, participate in department meetings, and uphold safety standards with CPR/AED certification within 60 days. Salary is $12.77-$15.00 hourly for a full-time, on-site role.

Qualifications

• 1 year of customer service experience preferred
• CPR/AED certified within 60 days
• In accordance with Virginia law, salary history will not be requested or used in the hiring process
• Must follow all Service Standards and club policies

Responsabilités

• Greet guests and members with a welcoming, friendly, energetic, and positive attitude.
• Verify membership cards, take photos, and properly check in family members.
• Answer the phone within three rings and direct calls appropriately.
• Take and relay phone messages and record reservations.
• Input and manage weekly schedules in the club’s scheduling platform and maintain accuracy.

Connaissances

Customer service

CPR/AED within 60 days

Outils

Member management system

UPS system

Description du poste

Amfamfit in Chester, VA is seeking a Front Desk/Welcome Desk Team Member to greet guests, verify memberships, manage check-ins, answer calls, and maintain a clean, welcoming reception area.

You will join a friendly team, follow member management protocols, participate in department meetings, and uphold safety standards with CPR/AED certification within 60 days. Salary is $12.77-$15.00 hourly for a full-time, on-site role.