Club Enablement Lead: Onboarding & Change Coach

Walmart; Quincy (IL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Company-paid life insurance

Paid time off

Parental leave

Family care leave

Bereavement

Jury duty

Voting

Disability (short-term)

Disability (long-term)

Company discounts

Military Leave Pay

Adoption reimbursement

Surrogacy reimbursement

Job summary

Walmart in Quincy, IL is seeking a dedicated associate to lead onboarding, improve club operations, and enhance member and associate experiences. The role includes coordinating onboarding across multiple milestones and ensuring compliance with safety and training standards.

The position emphasizes coaching and mentorship to promote career growth, retention, and a collaborative culture that aligns with Walmart values. Competitive pay and benefits are highlighted.

Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Leads rollout of new tools, technologies, and processes to improve club efficiency and member experience.
• Coordinates onboarding of new associates and aligns with Sam's Club values within 30–180 days.
• Oversees onboarding compliance, safety, and training; promotes continuous learning.
• Fosters a collaborative, people-first environment to drive engagement and retention.
• Supports change initiatives and cross-department collaboration to drive adoption.

Skills

Customer service

Retail experience

Front-end equipment

Job description

Walmart in Quincy, IL is seeking a dedicated associate to lead onboarding, improve club operations, and enhance member and associate experiences. The role includes coordinating onboarding across multiple milestones and ensuring compliance with safety and training standards.

The position emphasizes coaching and mentorship to promote career growth, retention, and a collaborative culture that aligns with Walmart values. Competitive pay and benefits are highlighted.