Club Attendant - Part Time

Alterra Mountain Company; Solitude (UT); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Solitude season pass

Access to Alterra destinations

Discounts on lift tickets

Discounts on food, rentals, and retail

Medical, dental, vision, and life ins.

401(k) with match

Employee counseling

Job summary

Alterra Mountain Company presents a Seasonal Club Attendant role at Club Solitude. The attendant greets guests and owners, ensuring friendly service while monitoring and maintaining club areas to uphold Solitude’s standards.

Candidates should be able to work flexible schedules including holidays and weekends, with strong verbal communication and a professional appearance. Perks include access to Alterra destinations and a Solitude season pass.

Qualifications

• Strong verbal communication skills.
• Willing to work flexible schedules including holidays and weekends.
• Punctual, reliable and able to multi-task.
• Demonstrates knowledge of customer service and Solitude standards.

Responsibilities

• Greet, assist, and respond to guest and owner requests.
• Maintain safety and cleanliness of Club Solitude following SVMA rules.
• Monitor cleanliness and safety at all times.
• Test pool and hot tub chemical levels with a color chart.
• Coordinate with maintenance to add chemicals when needed.
• Replace and encode owner/employee Ving keys as required.
• Issue temporary key cards for real estate per policy.

Skills

Verbal communication

Multitasking

Punctuality

Customer service

Computer applications

Job description

Seasonal

JOB TITLE: Club Attendant

DIVISION: Club Solitude

REPORTS TO: Club Solitude Manager

LOCATION: Club Solitude/Eagle Springs East

CLASSIFICATION: Part-Time/ Seasonal/ Hourly

POSITION

Solitude is looking for someone who is friendly and presents exceptional customer service for our guests to join our team. The club attendant greets and assists all lodging guests and owners while monitoring, cleaning, and maintaining the different club areas. This position maintains a professional attitude and appearance providing the best customer service possible. We are excited to grow our team and treat our employees to the unique and amazing perks and benefits Solitude Mountain Resort has to offer.

SPECIFIC JOB REQUIREMENTS

• Communicate with strong verbal skills
• Willing to work flexible work schedules that may include holidays and weekends
• Punctual and reliable
• Ability to multi-task
• Self-motivated
• Demonstrates knowledge of customer service to execute Solitude's standards
• Organized with attention to detail
• Physical requirements may include standing, sitting, walking, bending, reaching, lifting, and pushing/pulling up to 50 pounds
• Specific vision abilities required by this position include close and distance vision, color and depth perception
• Able to work with and around chemicals, i.e., chlorine and acid
• Effective conflict management and decision‑making skills
• Ability to use a variety of computer applications

JOB DUTIES AND RESPONSIBILITIES

• Greet, assist, and respond to the requests of all guests and owners
• Maintain control and safety of Club Solitude by following all SVMA rules, policies, and procedures
• Monitor cleanliness and safety at all times
• Test the chemical levels in the swimming pool and hot tub using a color chart
• Work with maintenance department to fill chemicals in swimming pool or hot tub if needed
• Replace and encode owner and employee Ving keys as needed
• Issue temporary key cards for real estate following SVMA Ving key policy and Procedure

EQUAL OPPORTUNITY EMPLOYMENT

Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at [e-mail].

Perks of Working Here:

Work & Play in the Mountains:

• Embrace the stunning Wasatch Mountains.
• Connect with fellow mountain enthusiasts.

Benefits:

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks:

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.