Club Attendant - Part Time

Alterra Mountain Company; Solitude (MD); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Access to Alterra Mountain CompanyDest

Free Solitude season pass

Discounts on Solitude lift tickets

Discounts on food, rentals, retail, &_

Comprehensive medical, dental, vision

Job summary

Solitude Mountain Resort is seeking a friendly Club Attendant to greet guests, assist owners, and maintain Club Solitude areas. You will monitor safety and cleanliness while upholding Solitude’s service standards.

The role requires flexibility to work holidays and weekends, attention to detail, and the ability to multitask in a mountain resort setting. Join a team that values guest experience and collaboration.

Qualifications

• Strong verbal communication skills.
• Willing to work flexible schedules including holidays and weekends.
• Punctual and reliable.
• Ability to multi-task in a dynamic environment.
• Self-motivated with a customer-service mindset.
• Demonstrates knowledge of customer service standards.
• Organized with attention to detail.
• Physical ability to stand, lift up to 50 pounds.
• Experience with computer applications.

Responsibilities

• Greet, assist, and respond to requests from guests and owners.
• Maintain safety and cleanliness of Club Solitude areas.
• Monitor pool/hot tub chemical levels and safety protocols.
• Coordinate with maintenance for chemical handling.
• Manage access by encoding keys and issuing temporary cards.

Skills

Verbal communication

Flexibility

Punctuality

Multi-tasking

Self-motivation

Customer service

Organization

Physical stamina

Computer applications

Tools

Computer applications

Job description

Position Details

Seasonal JOB TITLE: Club Attendant

DIVISION: Club Solitude

REPORTS TO: Club Solitude Manager

LOCATION: Club Solitude/Eagle Springs East

CLASSIFICATION: Part-Time/ Seasonal/ Hourly

POSITION: Solitude is looking for someone who is friendly and presents exceptional customer service for our guests to join our team. The club attendant greets and assists all lodging guests and owners while monitoring, cleaning, and maintaining the different club areas. This position maintains a professional attitude and appearance providing the best customer service possible. We are excited to grow our team and treat our employees to the unique and amazing perks and benefits Solitude Mountain Resort has to offer.

Specific Job Requirements

• Communicate with strong verbal skills
• Willing to work flexible work schedules that may include holidays and weekends
• Punctual and reliable
• Ability to multi-task
• Self-motivated
• Demonstrates knowledge of customer service to execute Solitude’s standards
• Organized with attention to detail
• Physical requirements may include standing, sitting, walking, bending, reaching, lifting, and pushing/pulling up to 50 pounds
• Specific vision abilities required by this position include close and distance vision, color and depth perception
• Able to work with and around chemicals, i.e., chlorine and acid
• Effective conflict management and decision‑making skills
• Ability to use a variety of computer applications

Job Duties and Responsibilities

• Greet, assist, and respond to the requests of all guests and owners
• Maintain control and safety of Club Solitude by following all SVMA rules, policies, and procedures
• Monitor cleanliness and safety at all times
• Test the chemical levels in the swimming pool and hot tub using a color chart
• Work with maintenance department to fill chemicals in swimming pool or hot tub if needed
• Replace and encode owner and employee Ving keys as needed
• Issue temporary key cards for real estate following SVMA Ving key policy and Procedure

Equal Opportunity Employment

Solitude Mountain Resort is an equal opportunity employer.

It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law.

The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses.

Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities.

If you require an accommodation during the selection process, please contact Human Resources at [e-mail].

Perks of Working Here

Work & Play in the Mountains

Embrace the stunning Wasatch Mountains. Connect with fellow mountain enthusiasts.

Benefits

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.

Solitude Mountain Resort provides staff members with healthy and positive work experience in a setting that fosters camaraderie and a feeling of being “part of the family.” We are committed to our philosophy of the “Three Circle Model,” which promotes taking care of the guest, taking care of the company, and taking care of each other. Not only does our commitment to this philosophy keep our guests returning year after year, but our staff members as well. It is our desire that staff members enjoy their work, while also taking the time to enjoy the great activities available in our breathtaking, natural environment. We like to have fun while providing world-class guest service and memorable experiences to our guests and each other.

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