Cloud Reliability Engineer — 4-Day Week

Grow

Minneapolis (MN)

Hybrid

USD 94,000 - 151,000

Full time

14 days+

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Benefits offered by this job

Health benefits
Internal Mobility
Career Development
Inclusive Workplace
Work-Life Balance

Job summary

Epicor is seeking a Cloud Reliability Analyst to ensure the health and availability of public, government, and enterprise cloud environments. You will monitor systems, respond to alerts, troubleshoot issues, and perform scheduled operational tasks on a four‑day, 10‑hour shift schedule, including weekends.

You will collaborate with cross‑functional teams to automate repetitive tasks, maintain runbooks, and optimize cloud services across Azure and AWS.

Qualifications

  • 3+ years in cloud operations, infrastructure or production support.
  • Bachelor degree in IT, CS, or related field or equivalent experience.
  • Experience with Microsoft Azure, AWS, or similar public clouds.
  • Experience with identity management (Active Directory) and SaaS apps.

Responsibilities

  • Monitor cloud environments, logs, health and alerts; troubleshoot issues.
  • Execute scheduled production activities, deployments, and maintenance.
  • Respond to incidents with timely communication and resolution.
  • Troubleshoot across cloud services with cross‑team escalation.
  • Support reliability by documenting findings and suggesting improvements.
  • Collaborate to implement automation and build runbooks for reliability.

Skills

Cloud operations
Azure/AWS
Active Directory
SaaS app support

Education

Bachelor of Science in Information Technology or Computer Science or related field

Tools

AKS
Cosmos DB
Azure
AWS

Job description

Epicor is seeking a Cloud Reliability Analyst to ensure the health and availability of public, government, and enterprise cloud environments. You will monitor systems, respond to alerts, troubleshoot issues, and perform scheduled operational tasks on a four‑day, 10‑hour shift schedule, including weekends.

You will collaborate with cross‑functional teams to automate repetitive tasks, maintain runbooks, and optimize cloud services across Azure and AWS.

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