Cloud Reliability Engineer - 4-Day Week, Weekend Coverage
EPIND Epicor India
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Epicor is seeking a Cloud Reliability Analyst to ensure the reliability, availability, and health of ourPublic Cloud, Government Cloud, and enterprise cloud environments. You will monitor, respond to alerts, troubleshoot issues, and execute scheduled operational activities, including a four-day, 10-hour shift schedule with weekend coverage.
You will join a team focused on automation, documentation, and cross-functional collaboration to improve reliability.
Qualifications
- 3+ years in cloud ops or production support.
- BS in IT/CS or equivalent.
- Experience with Azure, AWS, or similar clouds.
- Experience with AD or IAM technologies.
- Experience supporting SaaS or ERP apps.
- Knowledge of cloud services, preferably Azure.
- Experience with containerized apps (AKS).
Responsibilities
- Monitor cloud environments, logs, health, and alerts; escalate when needed.
- Execute deployments and maintenance during coverage hours, including weekends.
- Respond to incidents with timely comms and resolution.
- Troubleshoot issues across cloud-hosted services with cross-team coordination.
- Document runbooks and procedures for repeatable ops.
- Collaborate on automation to reduce manual work and improve reliability.
- Maintain accurate operational docs and knowledge articles.
Skills
Education
Tools
Job description
Epicor is seeking a Cloud Reliability Analyst to ensure the reliability, availability, and health of ourPublic Cloud, Government Cloud, and enterprise cloud environments. You will monitor, respond to alerts, troubleshoot issues, and execute scheduled operational activities, including a four-day, 10-hour shift schedule with weekend coverage.
You will join a team focused on automation, documentation, and cross-functional collaboration to improve reliability.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
