Cloud Production Systems Engineer: Hyperscale Automation

Meta; Prineville (OR); On-site; USD 173,000 - 245,000; Full time

Job summary

Meta is seeking an experienced Cloud Production Systems Engineer to join the Data Center Operations team. This role focuses on identifying cloud automation solutions for complex operational challenges across a hyperscale fleet, leveraging telemetry data, and driving tooling improvements.

The candidate will write and maintain code for diagnostic tooling, collaborate with global teams, and mentor engineers while traveling up to 25% for new site deployments and global operations support.

Qualifications

• 7+ years of experience in production systems engineering, infra engineering, or system software development for large-scale cloud environments.
• 7+ years of experience with hardware lifecycle management, fleet automation, or data center operations systems.
• Experience developing systems software or automation tooling in Python, Bash, PHP, C, or C++ for Linux-based production environments at scale.
• Experience with the configuration and maintenance of production systems, including web servers, load balancers, relational databases, storage systems, and messaging systems.
• Experience communicating technical designs and cloud infrastructure decisions through written documentation and cross-functional stakeholder alignment across engineering and operations teams.

Responsibilities

• Identify and root cause systemic issues across the cloud server fleet and drive resolutions to maximize uptime and utilization by leveraging hardware failure data and diagnostic telemetry.
• Write, review, and maintain code for diagnostic and cloud automation tooling that supports quality and efficient delivery of production servers at hyperscale.
• Own and develop diagnostic tooling requirements that enable frontline operations teams to efficiently manage and repair the cloud server fleet.
• Drive the escalation process for Data Center Operations to identify, root cause, and resolve complex cloud tooling and hardware issues affecting fleet health.
• Execute operational validation and verification activities for new cloud product integration into the production environment.
• Collaborate with cross-functional cloud tooling teams to provide an operations-centric perspective on open issues and contribute to their development roadmaps.
• Perform deep data analysis to prioritize cloud automation opportunities for server repair workflows in a large-scale, heterogeneous hardware environment.
• Build cross-functional relationships and influence policies and procedures to improve global cloud data center operations consistency and efficiency.
• Mentor other engineers on evaluating and resolving cloud fleet issues and defining improvements to tools and operational processes.
• Travel up to 25% to support global cloud data center operations and new site deployments.

Skills

Python

Bash

C/C++

Linux

Automation tooling

Cloud infrastructure

Documentation

Education

Bachelor's degree

Tools

Cloud tooling

Job description

Meta is seeking an experienced Cloud Production Systems Engineer to join the Data Center Operations team. This role focuses on identifying cloud automation solutions for complex operational challenges across a hyperscale fleet, leveraging telemetry data, and driving tooling improvements.

The candidate will write and maintain code for diagnostic tooling, collaborate with global teams, and mentor engineers while traveling up to 25% for new site deployments and global operations support.