Cloud Platform Success Partner Advisor

SAP SE; Newtown Township (Delaware County); Hybrid; USD 128,000 - 145,000; Full time

Benefits offered by this job

Employee Referral Program

Job summary

SAP SE is seeking a Customer Success Partner Advisor at our Newtown Square, PA location to help clients adopt, use, and renew SAP BTP Cloud solutions. You will manage end‑to‑end customer engagement from license signing through renewal, coordinating with AEs, Product Management, and Support.

The role requires a Bachelor's or Master’s in CS/Engineering with 3–5 years of relevant SAP experience, including SAP CALM/FRUN and cloud deployments (AWS/Azure/GCP). Travel up to 50% is expected.

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, or a related field of study and five (5) years of progressive post‑baccalaureate experience in the job offered or related occupation.
• Alternative Master’s degree with three (3) years of related experience.
• Experience must include SAP cross‑functional activities, DB admin with Oracle/DB2/SQLServer/HANA, SAP BW with ETL and reporting models, and data archival strategy.
• Experience must include two (2) years in SAP CALM and FRUN including E2E use case setup, SAP SaaS transformations, migrations, global roll outs, and PPM gate control; and cloud environments (AWS/Azure/GCP).
• Travel up to 50% domestic; strong focus on renewal negotiations and CRM processes.

Responsibilities

• Drive day‑to‑day customer engagement from license deal signing onwards.
• Lead onboarding, use‑case identification, project initiation, architecture and governance coaching.
• Drive renewal negotiations and full opportunity‑to‑win cycle (CRM, pricing, rev rec, legal, forecasting).
• Coordinate with Account Executives, Product Management, Support, Deals Desk, Implementation Services, Partners.
• Build a network of customer‑facing colleagues to support assigned accounts.

Skills

SAP cross-functional activities

DB admin

SAP BW ETL

Data Archival

Test planning

SAP CALM & FRUN

Cloud environments

Education

Bachelor’s degree in Computer Science or Engineering

Master’s degree in Computer Science or Engineering

Tools

Oracle

DB2

SQLServer

HANA

AWS

Azure

GCP

Job description

SAP SE is seeking a Customer Success Partner Advisor at our Newtown Square, PA location to help clients adopt, use, and renew SAP BTP Cloud solutions. You will manage end‑to‑end customer engagement from license signing through renewal, coordinating with AEs, Product Management, and Support.

The role requires a Bachelor's or Master’s in CS/Engineering with 3–5 years of relevant SAP experience, including SAP CALM/FRUN and cloud deployments (AWS/Azure/GCP). Travel up to 50% is expected.