Senior SAP Basis & Cloud Operations Specialist

SAP SE; Newtown Square (Delaware County); On-site; USD 106,000 - 221,000; Full time

Benefits offered by this job

Flexible working models

Learning and development opportunities

Comprehensive benefits options

Job summary

A leading software company is seeking a Senior SAP BASIS Specialist in Newtown Square, PA. This role focuses on ensuring quality service delivery and optimizing customer investments in SAP Enterprise Cloud Services. The successful candidate will have over 10 years of experience in SAP technologies, particularly in performance management and escalation management. The position offers a hybrid work model and a collaborative environment with strong learning and development opportunities.

Qualifications

• 10+ years of Technical Operations in ABAP/JAVA/HANA/DB2/Performance analysis role.
• Experience in Problem Management, Root cause analysis methodologies.
• Hands-on experience with SAP Managed/Hosting services.

Responsibilities

• Ensure day-to-day quality service delivery, achieving service KPIs and SLAs.
• Respond quickly during escalations and avoid issues proactively.
• Perform comprehensive performance assessments for SAP systems.

Skills

SAP Basis

Critical Situation Handling

System Performance Management

Application Security

Problem Management

Education

Bachelor's degree in Computer Science, Engineering, or Information Technologies Management

Professional Certification of SAP BASIS, Business Object

Tools

SAP NetWeaver

SAP HANA

SAP Sybase Adaptive Server Enterprise (ASE)

SAP Cloud-Connector

Job description

A leading software company is seeking a Senior SAP BASIS Specialist in Newtown Square, PA. This role focuses on ensuring quality service delivery and optimizing customer investments in SAP Enterprise Cloud Services. The successful candidate will have over 10 years of experience in SAP technologies, particularly in performance management and escalation management. The position offers a hybrid work model and a collaborative environment with strong learning and development opportunities.