Cloud Platform SRE & Automation Engineer

Alibaba Cloud; Sunnyvale (CA); Presencial; USD 116.000 - 190.000; Jornada completa

Descripción de la vacante

Alibaba Cloud is seeking a reliability engineer to own production services and build automation tooling. You will work with SRE and R&D teams across time zones, applying software engineering practices to maintain availability and performance.

You will participate in 24/7 on-call, design intelligent operations (AIOps) with monitoring, incident response, and postmortems, using Kubernetes/Docker, Prometheus, Grafana, and IaC tooling.

Formación

• A degree in Computer Science or a related field.
• 3+ years of software development experience in Go, Python, Java, or a comparable language, with a track record of building tools, platforms, or services used by other engineers or running in production.
• 2+ years of experience operating production services, including participation in on-call rotations, monitoring/alerting, incident response, and release management.
• Proficiency with Linux environments, cloud infrastructure, and container orchestration (Kubernetes/Docker).
• Strong system diagnostic and problem-solving skills; comfort reading and debugging large distributed codebases and systems.
• Good communication skills and demonstrated ability to collaborate effectively across time zones with distributed teams.

Responsabilidades

• Design, develop, and maintain high-quality operations tooling and platforms (automation, monitoring/alerting, diagnostics, self-healing).
• Own reliability for a defined set of production services: release management, capacity planning, performance tuning, monitoring, and 24/7 on-call participation.
• Investigate and resolve production incidents; perform root-cause analysis and drive systemic fixes through code and automation.
• Identify and eliminate toil; measure and improve the engineering efficiency of operations workflows.
• Explore and integrate intelligent systems into operations workflows (AIOps), from alert triage to automated investigation.
• Collaborate with R&D and distributed teams on designs, releases, and reliability improvements.
• Perform daily operations and maintenance of applications, databases, and middleware, plus troubleshooting and customer inquiries.

Conocimientos

Go

Python

Java

On-call experience

Distributed systems

Educación

Bachelor’s degree in Computer Science or related field

Herramientas

Prometheus

Grafana

OpenTelemetry

Terraform

Ansible

ArgoCD

GitHub Actions

Descripción del empleo

Alibaba Cloud is seeking a reliability engineer to own production services and build automation tooling. You will work with SRE and R&D teams across time zones, applying software engineering practices to maintain availability and performance.

You will participate in 24/7 on-call, design intelligent operations (AIOps) with monitoring, incident response, and postmortems, using Kubernetes/Docker, Prometheus, Grafana, and IaC tooling.