Site Reliability Engineer - Big Data Cloud Operations

Alibaba Cloud; Bellevue (WA); On-site; USD 145,000 - 238,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Paid vacation

Job summary

Alibaba Cloud is seeking a senior operations professional to ensure the stability and performance of its Big Data and PAI products in the US region. You will manage service delivery, deployments, monitoring, and incident response while coordinating cost budgets and resource planning.

The role requires extensive experience with large-scale distributed systems, Kubernetes, and scripting in Python and Shell for automation and troubleshooting.

Qualifications

• Bachelor's degree in Computer Science or related field with solid fundamentals.
• Expert-level Linux system administration skills.
• Experience with Alibaba Cloud proprietary Big Data and PAI products is preferred.
• 5+ years of experience in development or operations of large-scale distributed systems.
• Cloud-native competency with hands-on Kubernetes experience, including architecture understanding and change releases.
• Strong scripting skills in Python and Shell for automated troubleshooting and monitoring.

Responsibilities

• Ensure stability of Alibaba Cloud Big Data and PAI products in the US region.
• Handle service delivery and deployment, monitoring configuration, and emergency incident response.
• Manage changes, releases, and troubleshooting of complex customer issues.
• Oversee cloud platform costs, budgeting, forecasting, and server procurement coordination.
• Scale services, including expansion and reduction, deployment and decommissioning.
• Design and develop intelligent systems agents for cloud operations and automation.

Skills

Linux administration

Kubernetes

Python scripting

Shell scripting

Distributed systems

Cloud operations

Education

Bachelor's degree in Computer Science

Tools

Open-source big data platforms

Job description

Alibaba Cloud is seeking a senior operations professional to ensure the stability and performance of its Big Data and PAI products in the US region. You will manage service delivery, deployments, monitoring, and incident response while coordinating cost budgets and resource planning.

The role requires extensive experience with large-scale distributed systems, Kubernetes, and scripting in Python and Shell for automation and troubleshooting.