Cloud Operations Manager

Washington State University; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Cloud Operations Manager to lead innovative cloud solutions in a dynamic environment. This role involves managing a serverless AWS infrastructure, ensuring data integrity and accessibility while fostering collaboration across teams. The ideal candidate will have a strong background in cloud operations, with a focus on problem-solving and effective communication. Join a forward-thinking team dedicated to enhancing public safety through technology and research, and enjoy a comprehensive benefits package that supports your professional growth and well-being.

Benefits

Paid Sick Leave

Paid Vacation

Medical Insurance

Dental Insurance

Retirement Plans

Employee Tuition Waiver

Training and Development

Qualifications

• 4+ years in cloud operations or DevOps roles.
• Proficiency in AWS services and automation frameworks.

Responsibilities

• Manage serverless AWS environment for data exchange.
• Develop and maintain cloud infrastructure and applications.

Skills

Cloud Operations

DevOps

Problem-Solving

Troubleshooting

Documentation Skills

Team Collaboration

Education

Bachelor's degree in Computer Science

Tools

AWS

CI/CD Tools

React

QuickSight

Job description

Online applications must be received before 11:59pm on:

May 6, 2025

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1352-YN_ADMINPRO - Data Architect/Database Administrator

Business Title:

Cloud Operations Manager

Employee Type:

Admin. Professional

Position Details:

The Opportunity:

The Department of Criminal Justice and Criminology at Washington State University (WSU) serves as a hub for innovation and collaboration in addressing pressing issues in crime and justice. Through policy-relevant research, comprehensive education, and community engagement, the department equips students with the skills to excel as practitioners and researchers. Committed to justice and equity, it fosters leadership and meaningful contributions to society.

The Washington State Data Exchange for Public Safety (WADEPS) is a state-led initiative to enhance transparency and trust through standardized reporting of police use-of-force incidents. It provides tools for stakeholders to analyze data at various levels and supports officer training and statistical research through partnerships with organizations like WSU and CJTC. WADEPS is backed by secure technology infrastructure from WSU Information Technology Services and AWS, ensuring efficient data management and accessibility.

As the Cloud Operations Manager, you will be responsibility for testing, documenting, debugging, implementing, and maintaining a serverless AWS environment for WADEPS. Infrastructure includes a React web application, data lake, and public-facing QuickSight dashboards. Solutions are developed and deployed following industry standards for source control, testing, continuous integration and continuous deployment, and operational monitor and alerting. You will also provide support for cloud resource management, maintenance, and infrastructure design ensuring software and run times are kept current and free of critical vulnerabilities.

Additional Information:

This is a full time (100% FTE), permanent position.

Monthly Salary: $5,000 - $8,750 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Minimum of 4 years of experience in cloud operations, DevOps, or a related role, or an equivalent combination of education and experience.

Preferred Qualifications:

• Proficiency in AWS services, CI/CD tools, automation frameworks, and security best practices.

• Strong problem-solving and troubleshooting skills.

• Experience with serverless architectures and data lake management.

• Experience in creating and maintaining comprehensive documentation, including architecture diagrams, configuration details, and operational procedures.

• Familiarity with aligning documentation with published policies and standards.

• Excellent communication and collaboration skills.

• Ability to work effectively in a team environment, demonstrating strong interpersonal skills and a proactive approach to problem-solving.

• AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar certifications.

About Department/College/Area/ Campus - C riminal Justice and Criminology Webpage

Combining a passion for scholarship with a keen understanding of practical applications, the Department of Criminal Justice and Criminology offers students the opportunity to learn, explore and develop in a substantive and expanding field. The department offers both graduate and undergraduate degrees; students may earn a minor, a bachelor of arts, a master’s degree, or a doctoral degree in criminal justice and criminology. We have degree options to suit today’s students, with our B.A. offered both on campus and online. With groundbreaking research, renowned professors, and students who are making a difference, WSU is an exciting place to pursue your education.

Area/College: College of Arts and Sciences
Department Name: Criminal Justice and Criminology
Location: Pullman, WA, 99164

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [e-mail].

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/