Cloud Operations Leader — AWS IaC & Windows Expert

Crump Life Insurance Svcs Inc; Charlotte (NC); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation and holidays

Job summary

Truist Financial Corporation is seeking an experienced technology operations professional to design, implement, and govern solutions across platforms, infrastructure, systems and networks. You will contribute to roadmaps and drive improvements aligned with regulatory requirements and organizational goals.

Qualified candidates should have AWS + Terraform experience, Windows Server administration, and strong automation scripting skills, with a focus on governance, security, and reliability across

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related technical discipline.
• Minimum of 5 years of progressive experience in technology operations.
• Advanced understanding of IT infrastructure, cloud technologies, security, compliance, and risk management.
• Proven track record in technology governance, strategic planning, and operational excellence.
• Strong expertise in GitLab CI/CD and repository management and experience integrating code quality, security, and testing tools into pipelines.
• Proficiency in automation scripting (Ansible, Shell, Python, etc.) and Experience with Kubernetes, Docker, and container security tools.
• Strong knowledge of infrastructure-as-code tools (Terraform, CloudFormation, etc.).
• Experience in large-scale enterprise DevSecOps transformations and relevant certifications (AWS, Kubernetes, DevSecOps, or Security).

Responsibilities

• Delivers technology operations for assigned systems or services, working independently under general supervision to meet targets for performance, availability, reliability, and security.
• Owns and executes defined processes within the area of responsibility, contributing to the development and maintenance of technology standards, runbooks, and governance patterns, and applying them consistently to reduce risk, support compliance, and improve daytoday operations.
• Leads components of larger initiatives or moderately complex efforts within the job area by planning, designing, and implementing technical solutions and operational improvements, collaborating with other teams and, where appropriate, coordinating tasks for lowerlevel technical professionals.
• Demonstrates innovative thinking by analyzing current tools and processes, evaluating emerging technologies, automation, and optimization techniques, and implementing changes that improve efficiency, reliability, or supportability for owned services.
• Provides technical guidance and informal coaching to teammates by participating in design and code reviews, assisting with complex troubleshooting, and sharing best practices, patterns, and documentation.
• Translates technical and business requirements into practical implementation plans, offering recommendations that support enhancements to products, services, or operational practices.
• Collaborates with vendors, partners, and adjacent teams to support integration, solution design, and adherence to operational and architectural expectations.
• Monitors and analyzes operational metrics, logs, and observability data for owned services, using deep analysis to identify issues, propose remediation options, and drive continuous improvement activities that materially affect jobarea performance.
• Serves as a technical contact point for vendors, partners, and adjacent teams on assigned solutions or services, collaborating on design and integration choices and helping ensure they align with established operational and architectural expectations.
• May perform incident response for medium‑to‑high priority issues, including identification, triage, troubleshooting, and restoration, while collaborating across teams to diagnose root causes and implement long‑term fixes.
• Contributes to the design and maintenance of incident management, disaster recovery, and business continuity procedures for the assigned domain, and may lead technical investigation and resolution for significant incidents within area of responsibility.

Skills

GitLab CI/CD

Automation scripting

Cloud platforms

Education

Bachelor’s degree in Information Technology, Computer Science, or related technical discipline

Tools

Terraform

CloudFormation

Docker

Kubernetes

GitLab CI/CD pipelines

Job description

Truist Financial Corporation is seeking an experienced technology operations professional to design, implement, and govern solutions across platforms, infrastructure, systems and networks. You will contribute to roadmaps and drive improvements aligned with regulatory requirements and organizational goals.

Qualified candidates should have AWS + Terraform experience, Windows Server administration, and strong automation scripting skills, with a focus on governance, security, and reliability across