Cloud Operations Engineering Manager

Cisco Systems, Inc; Minneapolis (MN); On-site; USD 166,000 - 238,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Manager of Cloud Operations Engineering to lead a team of Cloud Engineers, DevOps, and SysAdmins. You will drive reliability, incident response, and automation across cloud-based, hybrid, and data centre infrastructure.

You'll mentor engineers, oversee day-to-day operations, and collaborate with security and application teams to align priorities. A focus on runbooks, on-call processes, and modern DevOps practices is essential for success.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field plus 8 years of relevant experience in cloud operations or DevOps engineering, with 3+ years in a team lead or supervisory role, OR Master's degree plus 6 years of experience with 2+ year in a leadership capacity
• 2+ years of experience leading/supervising technical teams (e.g., cloud operations, DevOps, SRE, infrastructure operations) including mentoring and performance management.
• Experience operating production cloud/hybrid environments and leading incident response, root‑cause analysis, and corrective actions in a 24x7 setting.

Responsibilities

• Lead a team of Cloud Engineers, DevOps, Infrastructure Operations Engineers and Systems Administrators to ensure reliability and continuous improvement.
• Mentor team members in infrastructure technologies and best practices and support career development.
• Oversee operations and maintenance of cloud-based, hybrid, and data centre infrastructure and collaborate with platform, security, and application teams.
• Champion automation and infrastructure-as-code to streamline deployment and operational workflows.

Skills

Mentoring

Leadership

Incident response

Performance management

Cloud operations

Education

Bachelor's degree in CS/IT/Engineering or related field

Master's degree

Tools

Terraform

Jenkins

Git

Python

Shell scripting

Kubernetes

AWS

Job description

Cisco Systems, Inc. is seeking a Manager of Cloud Operations Engineering to lead a team of Cloud Engineers, DevOps, and SysAdmins. You will drive reliability, incident response, and automation across cloud-based, hybrid, and data centre infrastructure.

You'll mentor engineers, oversee day-to-day operations, and collaborate with security and application teams to align priorities. A focus on runbooks, on-call processes, and modern DevOps practices is essential for success.