Lead, Cloud Networking & Automation

Cisco Systems, Inc.; San Jose (CA); On-site; USD 187,000 - 268,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid parental leave

Paid time off and holidays

Job summary

Cisco Systems, Inc. is seeking a senior-level engineer to strengthen datacenter and cloud networking operations.

You will build, deploy, and troubleshoot at scale, translating real-world constraints into scalable designs and robust operational models. You will partner with engineering to diagnose complex issues across stacks, develop repeatable diagnostics, and guide critical problem resolution using data-driven narratives.

Qualifications

• Production routing and switching experience required.
• Experience with telemetry, time-series data, anomaly detection.
• Python experience for automation, parsing workflows, and troubleshooting tools.
• Experience with AI-assisted tools or GenAI APIs in engineering environments.

Responsibilities

• Serve as a technical focal point for customer solutions, translating real-world constraints into scalable, supportable designs and operational models.
• Partner closely with engineering teams to troubleshoot and resolve complex issues across datacenter and cloud networking stacks, establishing repeatable diagnostics and clear escalation paths.
• Support high-priority customers on deep, cross-layer issues, driving problems to root cause with data-backed analysis and clear technical narratives.
• Apply hyper-scale operational best practices, including telemetry, alerting, and workflow automation, to improve mean time to detect and resolve issues.
• Develop and maintain Python-based tools to parse, correlate, and visualize operational data, and leverage AI/ML or LLM-based approaches where appropriate for log analysis, triage, and summarization.

Skills

Routing & switching

Telemetry & time-series

Python automation

AI-assisted workflows

Education

Bachelor's degree + 8 years experience

Masters + 6 years experience

PhD + 3 years experience

Equivalent related work experience

Tools

gNMI

OpenConfig

Linux

IOS-XR/SONiC/FBOSS

Job description

Cisco Systems, Inc. is seeking a senior-level engineer to strengthen datacenter and cloud networking operations.

You will build, deploy, and troubleshoot at scale, translating real-world constraints into scalable designs and robust operational models. You will partner with engineering to diagnose complex issues across stacks, develop repeatable diagnostics, and guide critical problem resolution using data-driven narratives.