Cloud Operations Engineer, Tier 2 – AWS & Kubernetes

Accenture PLC; Colorado Springs (CO); On-site; USD 100,000 - 203,000; Full time

Job summary

Accenture Federal Services in the United States is seeking a Tier 2 Operations engineer to serve as the primary escalation point for the service desk. You will manage Windows systems, Kubernetes clusters, and AWS deployments, while collaborating with Cyber Security and Engineering teams to optimize cloud solutions.

The role requires DoD 8570 IAT II certification, 3 years IT experience, and hands-on Kubernetes/Docker and AWS expertise.

Qualifications

• 3 years of relevant Information Technology experience.
• 1 year hands-on experience with Kubernetes and/or Docker.
• Experience working with AWS Cloud services.
• Ability to meet DoD 8570 IAT II requirements (Security+ or higher certification).

Responsibilities

• Serve as the primary escalation point for the service desk, tackling complex troubleshooting for applications, virtual workspaces, network and performance issues, and a variety of service requests.
• Administer and maintain Windows systems, leveraging DSC and GPO, and manage software bundles for diverse virtual desktop environments.
• Oversee Kubernetes clusters in a private-cloud setting, including ongoing maintenance, troubleshooting, and incident response.
• Deploy and maintain both commercial and custom software using AWS Cloud Services (EC2, EKS, S3, Workspaces, and more) ensuring proper snapshot management and system reliability.
• Collaborate with Cyber Security and Engineering teams to optimize cloud solutions and support DevOps continuous improvement initiatives.

Skills

Kubernetes

Docker

AWS

Security+

Job description

Accenture Federal Services in the United States is seeking a Tier 2 Operations engineer to serve as the primary escalation point for the service desk. You will manage Windows systems, Kubernetes clusters, and AWS deployments, while collaborating with Cyber Security and Engineering teams to optimize cloud solutions.

The role requires DoD 8570 IAT II certification, 3 years IT experience, and hands-on Kubernetes/Docker and AWS expertise.