Cloud Operations Engineer — AWS & Kubernetes (Tier II)

Accenture-Federal-Services-2; Colorado Springs (CO); On-site; USD 100,000 - 203,000; Full time

Job summary

Accenture Federal Services is seeking a Tier II IT Engineer to support our cloud and workstation environments in a DoD‑related setting. You will handle advanced escalations, administer Windows systems, and manage Kubernetes clusters in a private cloud while deploying software through AWS services.

Collaboration with Cyber Security and Engineering teams will be essential to optimize cloud solutions and drive DevOps improvements.

Qualifications

• 3 years of IT experience
• Prior experience in a Tier II support role
• 1 year hands-on experience with Kubernetes and/or Docker
• Ability to meet DoD 8570 IAT II requirements (Security+ or higher)

Responsibilities

• Serve as the primary escalation point for the service desk, addressing complex issues for apps, VDI, network and performance
• Administer Windows systems using PowerShell DSC and GPO, manage software bundles for VDI environments
• Oversee Kubernetes clusters in private-cloud, including maintenance and incident response
• Deploy and maintain software via AWS Cloud Services (EC2, EKS, S3, Workspaces) with reliable snapshots
• Collaborate with Cyber Security and Engineering to optimize cloud solutions and support DevOps
• Support systems engineering for new development, enhancements and patching
• Automate routine tasks and maintain automated job schedules for efficiency
• Use Jira to track Tier 2 issues and communicate status to customers

Skills

Tier II support

Windows admin

Kubernetes

Docker

AWS

Automation

Jira

Security+

Python

Bash

Tools

PowerShell DSC

GPO

Job description

Accenture Federal Services is seeking a Tier II IT Engineer to support our cloud and workstation environments in a DoD‑related setting. You will handle advanced escalations, administer Windows systems, and manage Kubernetes clusters in a private cloud while deploying software through AWS services.

Collaboration with Cyber Security and Engineering teams will be essential to optimize cloud solutions and drive DevOps improvements.