Cloud Platforms Engineer - AWS & Kubernetes

Accenture Federal Services; Colorado Springs (CO); Hybrid; USD 100,000 - 203,000; Full time

Job summary

Accenture Federal Services is seeking a Tier Two Operations engineer to join our cloud platform team. You will deploy applications, automate core processes, and serve as the escalation point for the service desk, with a focus on Linux/Windows environments, AWS services, and private-cloud Kubernetes.

Applicants should have TS/SCI clearance or willingness, 3 years IT, Kubernetes, AWS, and DoD 8570 IAT II or higher certification.

Qualifications

• 3 years of relevant Information Technology experience.
• 1 year of hands-on experience with Kubernetes and/or Docker.
• Experience working with AWS Cloud services.
• Ability to meet DoD 8570 IAT II requirements (Security+ or higher certification).

Responsibilities

• Serve as the primary escalation point for the service desk, tackling complex troubleshooting for applications, virtual workspaces, network and performance issues, and a variety of service requests.
• Administer and maintain Windows systems, leveraging technologies such as PowerShell Desired State Configuration (DSC) and Group Policy Objects (GPO), and manage software bundles for diverse virtual desktop environments.
• Oversee Kubernetes clusters in a private-cloud setting, including ongoing maintenance, troubleshooting, and incident response.
• Deploy and maintain both commercial and custom software using AWS Cloud Services (EC2, EKS, S3, Workspaces, and more), ensuring proper snapshot management and system reliability.
• Collaborate closely with Cyber Security and Engineering teams to optimize cloud solutions and support DevOps continuous improvement initiatives.
• Analyze and support systems engineering functions for new system development, critical enhancements, and patching, all in line with established system engineering and configuration management processes.
• Automate routine operational tasks and maintain automated job schedules to drive efficiency.
• Use Jira to track Tier 2 issues and communicate ongoing work and status updates with customers.

Skills

Communication skills

Leadership

Agile

Customer focus

Tools

Kubernetes

Docker

AWS Cloud Services

PowerShell DSC

Group Policy Objects (GPO)

Job description

Accenture Federal Services is seeking a Tier Two Operations engineer to join our cloud platform team. You will deploy applications, automate core processes, and serve as the escalation point for the service desk, with a focus on Linux/Windows environments, AWS services, and private-cloud Kubernetes.

Applicants should have TS/SCI clearance or willingness, 3 years IT, Kubernetes, AWS, and DoD 8570 IAT II or higher certification.