Cloud Operation Engineer

RXinsider LTD.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 100,000 - 160,000; Full time

Benefits offered by this job

Hybrid work policy

Remote-Work Bank

Paid parking

PTO on birthday

Floating holidays

100% paid parental leave

401(k) with company match

Health, dental, and vision insurance

Job summary

SoftWriters, Inc. is seeking a Cloud Operations Engineer to design, implement, and optimize scalable cloud infrastructure across AWS and Azure. You will build CI/CD pipelines, automate infrastructure, and modernize on-prem apps to improve performance and cost efficiency.

You will monitor system health, enforce security and compliance, and collaborate with teams to deliver reliable cloud solutions in a hybrid Pittsburgh office environment.

Qualifications

• Bachelor’s or Master’s degree in Computer Science or related technical field.
• 3+ years deploying and supporting applications in cloud or on-prem environments.
• Hands-on experience with CI/CD tools (GitHub Actions, Azure DevOps, Jenkins).
• Strong programming/scripting experience (C#, .NET, Python, Bash).
• Hands-on experience with SQL, web technologies, and distributed systems.
• Experience with infrastructure automation (IaC) and version control systems (Git, PR workflows).
• Experience supporting production systems, including incident response and troubleshooting.

Responsibilities

• Design, implement, and optimize scalable, secure cloud solutions across AWS and Azure.
• Build and manage CI/CD pipelines and automation (IaC) to support efficient software delivery.
• Migrate and modernize on-prem applications while improving performance and cost efficiency.
• Monitor system health and security, troubleshoot issues, and support production through on-call rotation.
• Manage access, security, compliance, and integrations with internal and third-party systems.
• Analyze cloud usage, control costs, and drive architectural and operational best practices.
• Develop proof-of-concepts, perform code reviews, and contribute to engineering efforts.
• Collaborate cross-functionally to deliver reliable, high-quality cloud solutions.

Skills

CI/CD tooling

C#/.NET

Python

Bash

SQL & Web technologies

Infrastructure as Code

Git & PR workflows

Incident response

Education

Bachelor’s or Master’s degree in CS or related field

Tools

GitHub Actions

Azure DevOps

Jenkins

Terraform

Ansible

Chef

Puppet

Docker

Kubernetes

Job description

Cloud Operations Engineer - Softwriters

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.

About Softwriters

Softwriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.

The Opportunity

We're seeking a Cloud Operations Engineer to join our growing team and help shape the future of healthcare technology. In this role, you'll design, implement, and optimize scalable cloud infrastructure to support reliable, secure, and high-performing software delivery across our platforms.

Location: Hybrid - Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)
Reports to: Director, Technology Operations

What You'll Do

• Design, implement, and optimize scalable, secure cloud solutions across AWS and Azure
• Build and manage CI/CD pipelines and automation (IaC) to support efficient software delivery
• Migrate and modernize on-prem applications while improving performance and cost efficiency
• Monitor system health and security, troubleshoot issues, and support production through on-call rotation
• Manage access, security, compliance, and integrations with internal and third-party systems
• Analyze cloud usage, control costs, and drive architectural and operational best practices
• Develop proof-of-concepts, perform code reviews, and contribute to engineering efforts
• Collaborate cross-functionally to deliver reliable, high-quality cloud solutions

What We're Looking For

Required:

• Bachelor’s or Master’s degree in Computer Science or related technical field
• 3+ years of experience deploying and supporting applications in cloud or on-prem environments
• Hands-on experience with CI/CD tools (e.g., GitHub Actions, Azure DevOps, Jenkins)
• Strong programming/scripting experience (e.g., C#, .NET, Python, Bash)
• Hands-on experience with SQL, web technologies, and distributed systems
• Experience with infrastructure automation (IaC) and version control systems (Git, branching, PR workflows)
• Experience supporting production systems, including incident response and troubleshooting

Preferred:

• Experience with containerization technologies (Docker, Kubernetes) and API-based architectures
• Experience with infrastructure automation tools (e.g., Terraform, Ansible, Chef, Puppet)
• Familiarity with cloud monitoring, security, and compliance standards (e.g., HIPAA, SOC 2)
• Experience with infrastructure automation tools (Terraform, Ansible, Chef, Puppet, etc.)
• Cloud certifications (Azure Solutions Architect Expert, DevOps Engineer Expert, or similar)
• Experience integrating cloud platforms with on-premises enterprise systems
• Familiarity with multiple operating systems (Windows, Linux, macOS)
• Experience with Jenkins and build automation for front-end or application pipelines

Why You'll Love Working Here

Meaningful Work: Your code directly impacts patient safety and pharmacy operations across the healthcare system.

Modern Work Environment: Brand new, high-tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.

Recognized Top Workplace: Consistently voted one of the best places to work in Pittsburgh.

Work-Life Balance:

• Hybrid work policy with flexible hours
• Remote-Work Bank for additional flexibility
• Paid parking provided
• PTO day on your birthday
• Floating holidays

Comprehensive Benefits:

• Competitive salary
• 100% paid parental leave
• 401(k) with company match
• Comprehensive health, dental, and vision insurance

Growth-Focused Culture:

• Continuous learning and development opportunities
• Cross-functional collaboration
• Clear career advancement paths

Our Values in Action

• Innovators, Thought Leaders, Teachers: We invest in your growth and encourage knowledge sharing
• Accountability and Ownership: Take initiative, own outcomes, celebrate wins
• Customer-Centric: Direct connection to the pharmacies and patients we serve
• Unyielding Integrity: Ethical decision-making in everything we do
• One Team, Family Spirit: Collaborative environment where everyone's success matters

Note: This position does not sponsor work visas and requires ability to work hybrid from our Pittsburgh office.

SoftWriters, Inc. is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, sexual orientation, national origin or citizenship status, age, disability, genetic information, or veteran status.