Cloud Observability & Ops Analyst II

Amerisure; Farmington Hills (MI); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Amerisure is seeking a Cloud Operations Analyst II to support hybrid work with a 3‑day onsite presence at the Farmington Hills office. You will optimize cloud and on‑prem infrastructure, build observability dashboards, and partner with DevOps, Networking, and Development teams to ensure reliable service.

You will implement monitoring, automate tasks with scripting, and collaborate with FinOps to manage costs while maintaining security and compliance across cloud platforms (AWS/Azure/OCI).

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
• 3+ years of experience with monitoring and observability tools such as Datadog or PagerDuty.
• Datadog Fundamentals and PagerDuty Administrator certifications preferred.
• 3+ years in cloud operations or server management roles.
• Experience with AWS, Azure, or OCI and security best practices.
• Scripting skills: Python, Bash, PowerShell.
• Familiarity with agile methodologies.

Responsibilities

• Develop, implement, and maintain observability tools to monitor cloud and on‑prem systems.
• Create dashboards, alerts, and reports to track system health and availability.
• Analyze metrics/logs to prevent issues and optimize performance.
• Collaborate with FinOps to monitor resource utilization and costs.
• Manage lifecycle of cloud and on‑prem servers: provisioning, patching, config, decommissioning.
• Troubleshoot and resolve server issues to minimize downtime.
• Ensure security policies and compliance are enforced.
• Schedule and monitor batch processes for timely execution.
• Coordinate with vendors for hardware maintenance and upgrades.
• Maintain data center assets inventory and compliance.

Skills

Observability tools

Datadog

PagerDuty

Python scripting

PowerShell

AWS/Azure/OCI

DevOps collaboration

FinOps awareness

Education

Bachelor’s degree in Computer Science or related field

Tools

Datadog

PagerDuty

AWS

Azure

OCI

Bash

PowerShell

CI/CD tooling

Job description

Amerisure is seeking a Cloud Operations Analyst II to support hybrid work with a 3‑day onsite presence at the Farmington Hills office. You will optimize cloud and on‑prem infrastructure, build observability dashboards, and partner with DevOps, Networking, and Development teams to ensure reliable service.

You will implement monitoring, automate tasks with scripting, and collaborate with FinOps to manage costs while maintaining security and compliance across cloud platforms (AWS/Azure/OCI).