Cloud-Native Reliability Engineer – Platforms & CI/CD

Servicenow; Kirkland (WA); On-site; USD 150,000 - 210,000; Full time

Job summary

ServiceNow in Kirkland, WA seeks an experienced SRE/Platform Engineer to design and operate cloud-native platforms for software validation, release validation, and production readiness. You will design production-like environments, integrate automated pipelines, and boost deployment confidence.

You will also build self-service tooling, drive automation, and mentor engineers while partnering with teams to improve platform reliability and cloud-native adoption.

Qualifications

• 8+ years in SRE/DevOps/Platform/Software/Infrastructure with a related degree or equivalent experience.
• Hands-on experience with Kubernetes across cluster operations, networking, storage, security, autoscaling, and multi-cluster environments.
• Experience building and operating cloud-native platforms supporting scalable, highly available services.
• Experience integrating Kubernetes with CI/CD, GitOps, automated test pipelines, deployment validation, and cloud-native deployment workflows.
• Experience designing and implementing automation to improve developer productivity, release quality, and operational efficiency.
• Experience with progressive delivery practices, including canary deployments, feature flags, automated rollback, and deployment verification.
• Experience with chaos engineering, resilience testing, disaster recovery, and reliability validation.
• Strong software engineering skills with hands-on experience in Python, Go, Java, or Ruby.

Responsibilities

• Design, build, and operate cloud-native engineering platforms for software validation, release validation, and production readiness.
• Design and maintain production-like release and test environments that improve release confidence and deployment readiness.
• Build and integrate automated test pipelines, observability, reliability signals, and quality gates into CI/CD workflows.
• Develop automation solutions that improve engineering productivity and reduce manual toil through shift-left practices.
• Mentor engineers through code reviews, knowledge sharing, and engineering best practices.
• Partner with engineering teams to improve platform reliability, release quality, and cloud-native adoption.

Skills

Kubernetes

Python

Go

Java

Ruby

AI-assisted engineering

Cloud-native platforms

Automation

CI/CD

GitOps

Observability

Education

Bachelor's degree or higher in a technical field

Tools

Playwright

Selenium

Cypress

REST Assured

PyTest

JUnit/TestNG

GitLab CI/CD

Argo CD

Flux

Job description

ServiceNow in Kirkland, WA seeks an experienced SRE/Platform Engineer to design and operate cloud-native platforms for software validation, release validation, and production readiness. You will design production-like environments, integrate automated pipelines, and boost deployment confidence.

You will also build self-service tooling, drive automation, and mentor engineers while partnering with teams to improve platform reliability and cloud-native adoption.