Cloud Licensing Expert (Microsoft CSP)

Paragon Micro, Inc.; Buffalo Grove (IL); Híbrido; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Paragon Micro, Inc. is seeking an experienced Microsoft Licensing Specialist to join our Cloud & Orchestration team at the Buffalo Grove, IL headquarters.

You will serve as a trusted advisor on licensing programs, helping customers and internal teams navigate complex licensing requirements and identify solutions that align with business objectives. You will collaborate with sales, operations, finance, and technical resources to support licensing recommendations, quoting, renewals, subscription

Formación

• Bachelor's degree in Business, Information Technology, Finance, or a related field preferred; equivalent experience will be considered.
• 5+ years of experience supporting Microsoft licensing programs, cloud subscriptions, software asset management, or licensing operations.
• 3+ years of hands-on experience working with Microsoft Cloud Solution Provider (CSP) licensing.
• Demonstrated knowledge of Microsoft licensing programs, commercial licensing models, and subscription-based licensing solutions.
• Experience supporting Microsoft licensing quotes, renewals, subscription modifications, and customer licensing inquiries.
• Experience advising sales teams and customers on licensing options, requirements, and best practices.
• Experience interpreting Microsoft Product Terms, licensing documentation, and program requirements.
• Strong analytical and problem-solving skills with the ability to evaluate customer environments and recommend appropriate licensing solutions.
• Must be a U.S. citizen.

Responsabilidades

• Serve as a subject matter expert for Microsoft licensing, with particular emphasis on Microsoft CSP licensing.
• Advise internal teams and customers on Microsoft licensing options, requirements, and best practices.
• Help determine the appropriate Microsoft licensing solutions based on customer requirements, environments, and business needs.
• Support licensing for Microsoft cloud and software offerings, including products such as Microsoft 365, Azure, Dynamics 365, Power Platform, Windows, and related Microsoft solutions, as applicable.
• Understand Microsoft subscription models, licensing terms, product use rights, and program requirements.
• Assist with licensing quotes, configurations, renewals, subscription changes, and customer licensing inquiries.
• Review customer environments and requirements to identify appropriate licensing approaches and potential optimization opportunities.
• Help customers understand licensing changes, Microsoft program updates, and their potential business or financial impact.
• Partner closely with sales, account management, operations, finance, technical teams, and other stakeholders to ensure licensing solutions are accurate and supportable.
• Assist sales teams during customer conversations when deeper Microsoft licensing expertise is required.
• Research and resolve complex Microsoft licensing questions and escalations.
• Maintain current knowledge of Microsoft's evolving licensing programs, policies, pricing structures, and CSP requirements.
• Help develop and maintain internal documentation, processes, tools, and best practices related to Microsoft licensing.
• Contribute to improving licensing processes and customer experience within a small, highly collaborative team.

Conocimientos

Microsoft licensing

CSP licensing

Licensing strategy

Licensing quotes

Customer-facing communication

Excel proficiency

Problem solving

Educación

Bachelor's degree in Business/IT/Finance or related field

Equivalent experience considered

Herramientas

Microsoft Excel

Microsoft Partner Center

Descripción del empleo

Paragon Micro, Inc. is seeking an experienced Microsoft Licensing Specialist to join our Cloud & Orchestration team at the Buffalo Grove, IL headquarters.

You will serve as a trusted advisor on licensing programs, helping customers and internal teams navigate complex licensing requirements and identify solutions that align with business objectives. You will collaborate with sales, operations, finance, and technical resources to support licensing recommendations, quoting, renewals, subscription