Cloud & IT Platform Administrator — Automation & Integrations

International House Berkeley; Berkeley (CA); Presencial; USD 95.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision

Retirement contributions

Paid time off

Professional development

Life insurance

Disability coverage

Descripción de la vacante

International House Berkeley is seeking a Cloud and IT Systems Administrator to own the platforms the organization runs on. This hands-on role administers cloud and on-premises systems, builds automation to remove manual work, and leads technical projects that modernize how the building and the organization operate.

You will collaborate with Admissions, Financial Aid, Accounting, Housing Operations, Dining, Facilities, Events, and HR, plus UC Berkeley and external vendors.

Formación

• Three or more years of hands-on systems administration in a cloud-first environment.
• Demonstrated administration of Microsoft 365 and a cloud identity platform, including single sign-on and access governance.
• Demonstrated experience building automation and integrations, e.g. with Power Automate, REST APIs, webhooks or similar.
• Working knowledge of relational data concepts and ability to read, query and reason about data behind a business system.
• Evidence of owning a technical project end-to-end, including coordination aspects.
• Clear written communication for non-technical audiences; documentation endures.
• Sound judgment about access, privacy and data protection and applying least privilege by default.

Responsabilidades

• Administer the Microsoft 365 tenant and identity estate, including licensing, group and role management, SSO, conditional access, onboarding and offboarding.
• Administer housing and residential management platform StarRez: account provisioning, permissions, POS troubleshooting, reporting, and payment integrations.
• Administer Blackbaud Financial Edge and Raiser's Edge, including SSO, API governance, workflow oversight, and notification management.
• Own governance of the wider platform estate (Freshservice, Verkada, Atrium, Infor, Quadient, Adobe, Asana, and others).
• Own the IT service desk queue in Freshservice: triage, assignment, resolution, escalation, and reporting of queue health.
• Manage certificates, API keys, service accounts, and storage tokens on defined lifecycles (Azure Blob, etc.).

Conocimientos

Written communication

Security awareness

Project coordination

Herramientas

Microsoft 365

Power Automate

REST APIs

Descripción del empleo

International House Berkeley is seeking a Cloud and IT Systems Administrator to own the platforms the organization runs on. This hands-on role administers cloud and on-premises systems, builds automation to remove manual work, and leads technical projects that modernize how the building and the organization operate.

You will collaborate with Admissions, Financial Aid, Accounting, Housing Operations, Dining, Facilities, Events, and HR, plus UC Berkeley and external vendors.