Cloud & IT Systems Administrator: Automation & Modernization

International House at UC Berkeley; Berkeley (CA); Presencial; USD 95.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

403(b) retirement contributions

Paid time off and holidays

Professional development support

Life insurance and disability

Descripción de la vacante

International House at UC Berkeley is seeking a Cloud and IT Systems Administrator to own the platforms the organization runs on. This hands-on role administers cloud and on-premises systems, builds automation to streamline daily operations, and leads technical projects that modernize how the building and the organization operate.

You will collaborate with Admissions, Financial Aid, Accounting, Housing Operations, Dining, Facilities, Events, HR, and with UC Berkeley counterparts and external

Formación

• Three or more years of hands-on systems administration in a cloud-first environment.
• Microsoft 365 administration with identity and access governance.
• Experience building automation and integrations (Power Automate, REST APIs, webhooks).
• Ability to read and reason about relational data behind business systems.
• Experience owning a technical project end to end, including coordination aspects.
• Clear written communication for non-technical audiences and long-lived docs.
• Strong judgment on access, privacy and least privilege by default.

Responsabilidades

• Administer the Microsoft 365 tenant and identity estate, including licensing and SSO.
• Administer StarRez housing platform: provisioning, reporting and payments.
• Administer Blackbaud Financial Edge and Raiser's Edge including SSO and workflows.
• Own governance of the wider platform estate (Freshservice, Verkada, Atrium, Infor, etc.).
• Own IT service desk queue in Freshservice: triage, assignment, resolution and reporting.
• Manage certificates, API keys, service accounts and storage tokens lifecycle.

Conocimientos

Systems administration

Microsoft 365

Automation / APIs

Relational data

Project ownership

Documentation writing

Security / least privilege

Herramientas

StarRez

Blackbaud

Verkada

Atrium

Qualtrics

Freshservice

Infor

Quadient

Adobe Sign

Asana

Expensify

Apple Business Manager

Descripción del empleo

International House at UC Berkeley is seeking a Cloud and IT Systems Administrator to own the platforms the organization runs on. This hands-on role administers cloud and on-premises systems, builds automation to streamline daily operations, and leads technical projects that modernize how the building and the organization operate.

You will collaborate with Admissions, Financial Aid, Accounting, Housing Operations, Dining, Facilities, Events, HR, and with UC Berkeley counterparts and external