IT Systems Administrator — On-Site Berkeley | Flexible Hours, Unlimited PTO

Redwood Research; Berkeley (CA); Vor Ort; USD 90.000 - 140.000; Vollzeit

Benefits dieser Stelle

Office in Berkeley with gym and shower

Unlimited PTO

Healthy meals and snacks

Flexible hours

401(k) with employer match

Health, dental, and vision insurance

Zusammenfassung

Redwood Research in Berkeley, CA is seeking an IT Systems Administrator to own day-to-day IT operations, support staff and collaborators, and improve the systems that keep their work secure and productive.

You will manage Google Workspace, macOS devices via Iru/Kandji or similar MDM, and SaaS tooling, while partnering with Engineering/DevOps to implement SSO/SCIM, automation, access reviews, and SOC 2 readiness. Strong communication and independent problem-solving are essential.

Qualifikationen

• Approximately 3–5 years of relevant IT or systems administration experience.
• Strong Google Workspace administration and macOS device management via Iru/Kandji or a comparable MDM.
• Practical experience with SaaS administration, SSO, SAML, and SCIM.
• Ability to automate routine tasks using scripts, APIs, or workflow tools.
• Sound security judgment around access permissions, MFA, device security, and confidential information.
• Patience and clear communication when supporting technical and nontechnical colleagues.
• Ability to work independently, prioritize support alongside improvement projects.

Aufgaben

• Serve as the primary IT support contact, handling account recovery, access requests, device troubleshooting, and application issues.
• Administer Google Workspace, 1Password, Iru MDM, Slack, and Asana, including users, permissions, security settings, and licenses.
• Purchase, provision, inventory, and maintain MacBooks, Chromebooks, security keys, and other IT equipment.
• Manage onboarding, role changes, and offboarding, keeping access aligned with our centralized roster, approved permissions, and start and end dates.
• Partner with Engineering/DevOps to implement SSO and SCIM integrations and automate account provisioning, group membership, and access removal.
• Assist Engineering/DevOps with account administration and access support across AWS, GitHub, Tailscale, and AI model and compute platforms.
• Maintain IT security controls, conduct access reviews, and help colleagues resolve device and account security issues.
• Contribute to our SOC 2 effort through Vanta, maintaining evidence and addressing IT-related findings.
• Document systems and support procedures, identify recurring problems, and improve workflows to reduce manual work and interruptions.

Jobbeschreibung

Redwood Research in Berkeley, CA is seeking an IT Systems Administrator to own day-to-day IT operations, support staff and collaborators, and improve the systems that keep their work secure and productive.

You will manage Google Workspace, macOS devices via Iru/Kandji or similar MDM, and SaaS tooling, while partnering with Engineering/DevOps to implement SSO/SCIM, automation, access reviews, and SOC 2 readiness. Strong communication and independent problem-solving are essential.