Cloud Infrastructure & Reliability Leader

Technocrats Domain Inc; Libertyville (IL); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Technocrats Domain Inc. in Libertyville, IL, seeks a Senior Manager, Cloud Engineering and Infrastructure to lead strategy, standards, and 24x7 operations across hybrid data centers, cloud platforms, and enterprise services.

You will direct a global engineering team, drive reliability via SLAs/SLOs, implement IaC, collaborate with Cybersecurity, manage budgets, and communicate health and roadmaps to executives.

Qualifications

• Bachelor’s degree in information technology, computer science, or related field; or equivalent mix of education and experience.
• 12+ years of progressive IT experience, including 8+ years supporting enterprise hybrid infrastructure and cloud platforms in a 24x7 environment.
• 7+ years leading engineering and/or infrastructure operations teams with accountability for production services, controls, metrics, and continuous improvement.

Responsibilities

• Lead and develop a global Infrastructure & Cloud Engineering team; establish operating models, engineering standards, documentation, escalation paths, and performance expectations for 24x7x365 support.
• Own strategy, architecture alignment, lifecycle management, and modernization for compute, virtualization, storage/backup, Azure, data center, M365 dependencies, and related hybrid platforms.
• Drive platform reliability through SLAs/SLOs, KPI reporting, observability, capacity/performance management, patching, backup, vulnerability remediation, and configuration compliance.
• Lead major incident response and problem management; ensure effective triage, root cause analysis, corrective actions, and post-incident learning.
• Advance automation, infrastructure-as-code, configuration management, and repeatable deployment patterns to improve delivery speed, consistency, and operational efficiency.
• Partner with Cybersecurity to maintain secure-by-design infrastructure, hardening standards, access controls, vulnerability management, audit readiness, and compliant operations.
• Own disaster recovery and resiliency planning for critical platforms, including runbooks, testing, RTO/RPO reporting, and remediation plans.
• Manage strategic vendors, budgets, demand forecasts, cloud/infrastructure cost optimization, and executive communication of platform health, risks, roadmaps, and trade-offs.
• Communicate effectively with associates, leaders, and suppliers regarding infrastructure performance, incidents, risks, and priorities.

Skills

English fluency

Executive presence

Hybrid infrastructure

ITIL incident/change management

Automation & IaC

Vendor & budgeting

Cybersecurity partnership

Education

Bachelor’s Degree in IT/CS or related field

Tools

Terraform

Bicep/ARM

PowerShell

Source control

Configuration management

Job description

Technocrats Domain Inc. in Libertyville, IL, seeks a Senior Manager, Cloud Engineering and Infrastructure to lead strategy, standards, and 24x7 operations across hybrid data centers, cloud platforms, and enterprise services.

You will direct a global engineering team, drive reliability via SLAs/SLOs, implement IaC, collaborate with Cybersecurity, manage budgets, and communicate health and roadmaps to executives.