Cloud Hosting Support Engineer (Linux | 24x7)

AccuWebCloud; Old Tappan (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

A cloud hosting company in Old Tappan, NJ, is seeking a Technical Support Executive. You will provide 24x7 customer support, troubleshoot hosting issues, and manage server administration tasks. This role offers hands-on experience with Linux and cloud technologies. Ideal candidates are eager learners who enjoy helping clients and are comfortable with rotational shifts. A supportive team and clear growth path to system administration roles are part of the offer.

Qualifications

• Curiosity and willingness to learn are important.
• Comfortable working in a shift-based environment.
• Enjoy helping people and solving technical problems.

Responsibilities

• Provide technical support to customers via live chat and helpdesk in a 24x7 environment.
• Troubleshoot hosting related issues including websites and backups.
• Provision VPS and Dedicated Servers for new client orders.
• Apply software and operating system updates as required.

Skills

Strong analytical and troubleshooting ability

Clear written and verbal communication

Customer first mindset

Job description

A cloud hosting company in Old Tappan, NJ, is seeking a Technical Support Executive. You will provide 24x7 customer support, troubleshoot hosting issues, and manage server administration tasks. This role offers hands-on experience with Linux and cloud technologies. Ideal candidates are eager learners who enjoy helping clients and are comfortable with rotational shifts. A supportive team and clear growth path to system administration roles are part of the offer.