Cloud Engineering Manager

Worldwide Flight Services (WFS); United States; Hybrid; USD 105,000 - 142,000; Full time

Benefits offered by this job

DailyPay pay advance

On-the-spot awards

Medical options

Travel discounts

Wellness programs

401k program

Internal mobility and transfers

Job summary

SATS Ltd. is seeking a hands-on Cloud Engineering Manager to lead the global cloud platform spanning Azure, AWS, and GCP. You will drive standardization, IaC, and automation to deliver secure, scalable services.

Reporting to the VP of Global Cloud, you’ll build a high-performing, globally distributed team, implement AI-enabled operations, and ensure cost-efficient cloud delivery with strong security and compliance across regions.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• 10+ years cloud/infrastructure engineering experience.
• 3+ years leading engineering teams with production services.
• Expert-level Azure with AWS/GCP experience.
• Proficient in Terraform, Bicep, GitOps and automated provisioning.

Responsibilities

• Lead the engineering, operation, and continuous improvement of enterprise cloud platforms across Azure, AWS, and GCP.
• Build and maintain standardized delivery pathways, CI/CD pipelines, and IaC modules.
• Drive an automation-first engineering model with policy-as-code and automated workflows.
• Develop and mature AIOps capabilities and automated remediation.
• Design and operate infrastructure for enterprise AI workloads and secure AI landing zones.
• Partner with Data & AI to provide scalable, secure infrastructure for AI solutions.
• Lead cloud reliability, observability, and resilience with SLOs and incident playbooks.
• Implement cloud security, identity, and compliance guardrails with policy-as-code.

Skills

Azure expert

Cloud automation

AIOps

AI-enabled operations

Leadership

Global teams

Security & compliance

Education

Bachelor’s degree in Computer Science or related field

Tools

Terraform

Bicep

GitOps

CI/CD pipelines

Landing zones

Automated provisioning

Kubernetes

Job description

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines, institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Job Summary

The Cloud Engineering Manager is a hands-on leader responsible for building, operating, and continuously improving the global cloud platform across Microsoft Azure (primary), AWS, and GCP. Reporting to the VP, Global Cloud and Enterprise Architecture, this role delivers secure, scalable, automated, and cost-effective cloud services.

The Manager will drive cloud standardization, infrastructure-as-code, automation, AIOps, and AI-enabled engineering, while also leading the infrastructure supporting enterprise AI workloads, including GPU compute, managed AI services, model serving, and secure AI landing zones. This role partners closely with Data & AI, Cybersecurity, Architecture, and global technology teams to advance a unified, cloud-first operating model.

Responsibilities

• Lead the engineering, operation, and continuous improvement of enterprise cloud platforms across Microsoft Azure (primary), AWS, and GCP, including landing zones, networking, platform services, and secure cloud foundations.
• Build and maintain standardized delivery pathways, CI/CD pipelines, infrastructure-as-code (IaC) modules, GitOps practices, and environment automation to enable consistent, scalable, and compliant deployments.
• Drive an automation-first engineering model, reducing manual intervention through policy-as-code, automated workflows, AI-assisted engineering, and agent-based execution of routine operational activities.
• Develop and mature AIOps capabilities, including anomaly detection, intelligent alert correlation, automated remediation, and measurable reduction of operational toil.
• Design and operate infrastructure supporting enterprise AI workloads, including GPU/accelerated compute, managed AI services, model serving and inference endpoints, vector and retrieval services, and secure AI landing zones.
• Partner with Data & AI teams to provide scalable, secure infrastructure for AI solutions while managing capacity, quotas, workload isolation, and AI infrastructure consumption and cost reporting.
• Lead cloud reliability, observability, and resilience, establishing service level objectives (SLOs), error budgets, metrics, logging, tracing, recovery playbooks, and validated RTO/RPO requirements.
• Implement cloud security, identity, and compliance guardrails through secure baselines, policy-as-code, workload identities, privileged access controls, and Microsoft Entra ID integration.
• Maintain platform compliance with applicable data protection and industry standards, including GDPR, CCPA, PCI-DSS, and SOC 2, in partnership with Global Cybersecurity and other governance teams.
• Execute FinOps and cloud optimization initiatives, including tagging and cost allocation, rightsizing, scheduling, storage optimization, reservations, savings plans, committed spend, forecasting, and consumption reporting.
• Support the organization's cloud-first transformation, including modernization and consolidation of VMware workloads and rationalization of AWS and GCP environments around strategic business requirements.
• Lead and develop a globally distributed cloud engineering team, establishing engineering standards, structured code and design reviews, operational discipline, continuous learning, and accountability for cloud providers and engineering partners.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent professional experience.
• 10+ years of progressive cloud and infrastructure engineering experience, including at least 3 years leading engineering teams with accountability for production platform services.
• Expert-level, hands-on experience with Microsoft Azure, with demonstrated experience building and operating environments across AWS and GCP.
• Deep experience with platform engineering and infrastructure-as-code, including Terraform, Bicep, GitOps, CI/CD pipelines, landing zones, and automated provisioning.
• Demonstrated experience implementing cloud automation and AI-enabled operations, including AIOps, AI-assisted engineering, or agent-based automation.
• Hands-on experience supporting AI/ML infrastructure, including GPU/accelerated compute, managed AI services, model serving, or AI workload platforms.
• Strong production experience with Kubernetes (AKS, EKS, or GKE), cloud security, identity, observability, and reliability practices.
• Experience leading distributed engineering teams and supporting highly available, business-critical technology environments.

Preferred Skills

• Professional certifications such as Azure Solutions Architect Expert, AWS Certified Solutions Architect – Professional, Google Professional Cloud Architect, CKA, Terraform Associate, or FinOps Certified Practitioner.
• Experience with Microsoft Entra ID, workload identity, privileged access, Conditional Access, zero-trust principles, and policy-as-code.
• Experience with observability and SRE practices, including Grafana, Prometheus, Azure Monitor, CloudWatch, SLOs, and error budgets.
• Working knowledge of FinOps, cloud cost optimization, tagging strategies, reservations, savings plans, and consumption reporting.
• Experience migrating and modernizing VMware and on-premises workloads into cloud environments.
• Experience leading global teams across the Americas, EMEA, and APAC.
• Experience within aviation, transportation, logistics, field operations, or other 24/7/365 operational environments.

Physical Requirements & Working Conditions

• Ability to work for extended periods using a computer and other standard office equipment.
• Ability to participate in virtual meetings and collaborate effectively with globally distributed teams across multiple time zones.
• Work is primarily performed in a professional office or remote work environment, with occasional work in data center, operational, or technical environments as required.
• Flexibility may be required to support critical platform incidents, system changes, or business needs outside of standard working hours.
• Some domestic and international travel is required to support global teams, technology initiatives, vendors, and business operations.
• Ability to travel by air and ground transportation and navigate standard office, airport, and operational environments as needed.
• Want your pay in advance? Access your pay when you need it through the DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel discounts, pet insurance, discount shopping & more!
• Looking to stay healthy and improve your life? Wellness programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for internal mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Compensation Disclaimer

The anticipated annual base salary range for this position is $105,000 to $142,000. For positions performed in California, New York, New Jersey, Washington, Massachusetts, and Virginia, the anticipated annual base salary range is $105,000 to $163,000, in accordance with applicable pay transparency laws.

Actual compensation will be determined based on a variety of factors, including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, geographic location, and applicable business considerations. This salary range represents the anticipated base salary only and does not include any potential bonus, incentive compensation, or other forms of compensation.

In addition to base salary, Worldwide Flight Services (WFS) offers eligible employees a comprehensive benefits package, which may include medical, dental, vision, life insurance, disability coverage, retirement savings plans, paid time off, and other employee benefits. WFS reserves the right to modify compensation and benefits programs at any time, consistent with applicable law.