Cloud Engineer II

Jack Henry & Associates, Inc.; Louisville (KY); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a motivated Cloud Engineer II to join their Technology Services team. This hybrid position offers the chance to work remotely while playing a vital role in ensuring operational integrity and compliance across both traditional and cloud environments. The ideal candidate will assist with cloud migrations, automate services, and support internal teams. You'll be part of a culture that values collaboration, commitment, and fun, contributing to the future of digital banking and payments. If you're eager to make an impact and grow your career, this opportunity is perfect for you.

Benefits

Health insurance

401(k) plan

Paid time off

Flexible work hours

Professional development opportunities

Wellness programs

Qualifications

• 2+ years of experience in Windows Server Administration.
• Experience with cloud platforms like Azure or GCP.
• Familiarity with automation tools and monitoring systems.

Responsibilities

• Monitor server performance and assist with maintenance tasks.
• Collaborate with DevOps teams on automation and cloud migrations.
• Manage internal production server infrastructure and cloud environments.

Skills

Windows Server Administration

Azure

GCP

Terraform

GitOps

PowerShell

Ansible

Chef

SCOM

Splunk

Honeycomb

Datadog

Prometheus

Networking devices and protocols

Tools

Jira

Confluence

Jenkins

GitHub Actions

Octopus Deploy

Apache Tomcat

Job description

Description & Requirements

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Our Technology Services Hosted Platform Solutions team is excited to announce an opening for a Cloud Engineer II. This role is perfect for individuals at the beginning of their career who are eager to make a significant impact and be part of something extraordinary.

As a Cloud Engineer II, you will play a crucial role in assisting service owners in both traditional and cloud native environments, ensuring 24x7 operations while advancing SRE principles through automation initiatives. This hybrid position combines the responsibilities of a system engineer and a cloud engineer. You will ensure the operational integrity and compliance of services within Jack Henry Data Centers, as well as those already deployed in the cloud. Your duties will include automating services, facilitating cloud migrations, building Infrastructure as Code (IaC) pipelines, and supporting internal teams.

Location and Work Arrangement:

This position offers the flexibility to work remotely from any location in the United States.

What you'll be responsible for:

• Monitor server performance and assist with routine maintenance.
• Assist with basic cloud administration tasks.
• Perform routine maintenance on operational software and tools. Assist with basic disaster recovery planning and testing.
• Assist with basic cloud migration tasks.
• Collaborate with DevOps teams on basic tasks.
• Implement simple automation solutions with guidance.
• Create and update operational documentation with guidance.
• Assist with basic client onboarding tasks.
• Manage and support internal production server infrastructure, development, testing environments, and pipelines.
• Manage and support public cloud production, testing, and development environments and pipelines.
• Maintain operational software and tooling (e.g., Jira, Confluence, Jenkins, GitHub Actions, Octopus Deploy, Apache Tomcat).
• Implement Site Reliability & Disaster Recovery processes.
• Build and support company's growth into the public cloud services and Infrastructure as Code.
• Develop strong relationships with DevOps teams to ensure best practice implementations.
• Implement automation across both public and private cloud data centers.
• Maintain processes, tools, and documentation related to operational environments.
• Develop processes and procedures for new client onboarding activities.
• Perform other duties as assigned.

What you'll need to have:

• Minimum of 2 years of Windows Server Administration experience.
• Minimum of 1 year experience with Azure and/or GCP.
• Experience with Terraform and GitOps.
• Experience with automation tools such as PowerShell, Ansible, or Chef.
• Experience with monitoring tools like SCOM, Splunk, Honeycomb, Datadog, or Prometheus.
• Knowledge of networking devices and protocols.
• Ability to work in an after-hours on-call rotation (one week every 3 months).

Nice to have:

• Experience with VMWare.
• Experience with Linux.
• Understanding of SRE principles, including SLOs, SLIs, TOIL reduction, automation, and root cause analysis.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't meet every requirement, we encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute in various ways.

Why Jack Henry?

We pride ourselves on our motto: "Do the right thing, do whatever it takes, and have fun." We value our associates and believe our company's strength depends on their well-being. We offer outstanding benefits to support your physical, mental, and financial health.

Culture of Commitment

Our culture is exceptional. We do great things together, rise to meet challenges, and seek opportunities. Our culture has helped us stay strong through challenging times, thanks to our dedicated associates. Visit our Corporate Responsibility site to learn more about our culture and commitment.

Equal Employment Opportunity

We value diversity and are committed to providing equal opportunities in all employment practices, regardless of race, religion, color, national origin, disability, gender, age, sexual orientation, or protected status. We prohibit retaliation against anyone who reports discrimination or cooperates in investigations.

Requests for full corporate job descriptions may be requested during the interview process.