Cloud Deployment Specialist - Public Safety SaaS

Motorola Solutions Inc; Phoenix (AZ); Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more!

Job summary

Motorola Solutions seeks an Implementation Specialist to deploy cloud-based SaaS solutions for the public safety sector. This post-sales role involves collaborating with cross-functional teams to evaluate readiness, streamline legacy workflows, and maximize cloud-native environments with a strong emphasis on customer success and measurable impact.

You will lead technical deployments, drive activation, provide training, and manage stakeholders while delivering high-quality solutions in complex

Qualifications

• 4+ years operating at the intersection of business operations, project management, and cloud implementation in Enterprise, Public Safety or Government systems software implementation.
• Bachelor's degree in Business Administration, Engineering, Computer Science, MIS or related technical field (or equivalent practical experience) preferred
• Ability to work independently and collaboratively as needed
• Excellent investigative and debugging skills
• Excellent problem solving skills, verbal and written communication, ability to work under strict deadlines and interact with customers of varying experience levels
• Demonstrated ability to research and resolve problems using a variety of tools
• Knowledge of one or more programming languages (Java, C++, Ruby)
• Knowledge of relational databases (SQL Server, Oracle, MySQL)
• Knowledge of web services/web technology (HTML, CSS, XML, JSON)
• Knowledge of VMware, managing Virtual Machines

Responsibilities

• Lead implementation activities to drive on-time activation and delivery across projects
• Validate scope, goals, deliverables and milestones with stakeholders
• Manage cross-functional alignment and effective communication
• Identify and mitigate risks; develop contingency plans and escalate when needed
• Provide client leadership and ensure alignment with objectives
• Respond to customer requests and resolve issues promptly
• Oversee technical deployment, activation, configuration and training
• Develop product understanding and contribute to process documentation and SOPs
• Create and review knowledge base documentation and FAQs
• Conduct training on products and services

Skills

Cloud implementation

Project management

Operations

Customer environments

Problem solving

Education

Bachelor's degree in Business Administration, Engineering, Computer Science, MIS or related field

Tools

Java

C++

Ruby

SQL Server

Oracle

MySQL

HTML/CSS/XML/JSON

VMware

Job description

Motorola Solutions seeks an Implementation Specialist to deploy cloud-based SaaS solutions for the public safety sector. This post-sales role involves collaborating with cross-functional teams to evaluate readiness, streamline legacy workflows, and maximize cloud-native environments with a strong emphasis on customer success and measurable impact.

You will lead technical deployments, drive activation, provide training, and manage stakeholders while delivering high-quality solutions in complex