Cloud Data Management Customer Engineer (NA)

Google; Cambridge (MA); On-site; USD 192,000 - 267,000; Full time

Job summary

Google Cloud seeks a Customer Engineer who will accelerate customer success with domain-specific technical expertise in data management, migrations, and architecture. You will partner with sales engineers, interact with product teams, and help customers design practical cloud solutions.

You will engage in proofs of concepts, troubleshoot migration roadblocks, and present solutions aligned to customer needs while communicating complex concepts clearly to technical and executive stakeholders.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience architecting data transformation, migration, governance strategies, high availability, or disaster recovery.
• Experience engaging with technical stakeholders and executive leaders.

Responsibilities

• Identify and qualify business opportunities, understand objections, and develop strategies to resolve blockers.
• Share in-depth storage and database expertise to support customer relationships, including briefs and POC work.
• Demonstrate and prototype integrations with Google Cloud products in customer environments.
• Recommend enterprise architectures and application infrastructure for complete cloud solutions.
• Travel to customer sites and events as required, advocating for Google Cloud.

Job description

Google Cloud seeks a Customer Engineer who will accelerate customer success with domain-specific technical expertise in data management, migrations, and architecture. You will partner with sales engineers, interact with product teams, and help customers design practical cloud solutions.

You will engage in proofs of concepts, troubleshoot migration roadblocks, and present solutions aligned to customer needs while communicating complex concepts clearly to technical and executive stakeholders.