Cloud AI Customer Engineering Lead for Financial Services

Google LLC; New York (NY); On-site; USD 192,000 - 267,000; Full time

Job summary

Google LLC in New York is seeking a Customer Engineering Manager for Financial Services with a Cloud AI specialty. You will lead a team delivering trusted technical and solution advice, accelerating workload migrations and removing blockers while fostering technical excellence within your domain.

You will collaborate with customers, partners, and cross-functional teams to drive architectural outcomes, ensure successful cloud transforms, and enable sustainable developer workflows across Google

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).
• Experience with AI agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen), agentic design patterns (e.g., tool-use, multi-agent collaboration), machine learning, or integrating models into autonomous workflows via advanced API prompting or RAG.
• Experience with technical conversations, demos, prototyping, or workshops with customers.

Responsibilities

• Lead a team of Cloud AI Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformations for customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, transformation, and highly specialized technical solutions in your practice to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, focusing on advanced workload adoption and repeatable solution development.
• Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve technical wins and migration strategy, working directly with customers, partners, and prospects. Oversee domain-specific prototyping and proofs-of-concept.
• Work cross-functionally across Google, partners, and your team to resolve technical roadblocks, and provide critical feedback loops to Product and Engineering based on field experience.

Skills

Cloud native architecture

Leadership

AI agent orchestration

Agentic design patterns

ML integration

Technical customer interactions

Education

Bachelor's degree

Master's degree in CS/Engineering/Math

Job description

Google LLC in New York is seeking a Customer Engineering Manager for Financial Services with a Cloud AI specialty. You will lead a team delivering trusted technical and solution advice, accelerating workload migrations and removing blockers while fostering technical excellence within your domain.

You will collaborate with customers, partners, and cross-functional teams to drive architectural outcomes, ensure successful cloud transforms, and enable sustainable developer workflows across Google