Cloud Administrator (Remote)

First American; Fort Mill (SC); Remote; USD 75,000 - 101,000; Full time

Job summary

An established industry player is seeking a Cloud Administrator to ensure the stability and efficiency of their Cloud infrastructure. This role involves performing installations, maintenance, and problem resolution for both on-premise and off-premise Cloud services. You will leverage your expertise in virtualization technologies and workflow automation to enhance operational efficiency. Join a company that values diversity and fosters an inclusive culture, where your contributions will directly impact the success of innovative solutions in the mortgage servicing industry. If you are passionate about technology and eager to make a difference, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

PTO/Paid Sick Leave

Employee Stock Purchase Plan

Qualifications

• 3-5 years of hands-on technical experience in server, storage, and networking.
• Knowledge of VMware and Hyper-V virtualization technologies.

Responsibilities

• Ensure stability and integrity of Cloud infrastructure.
• Perform server hardware/software installation and maintenance tasks.

Skills

Cloud Management

Problem Solving

Analytical Skills

Communication Skills

Workflow Automation

Education

BS Degree or equivalent work experience

Tools

VMware

Hyper-V

Microsoft Windows Server

Job description

Cloud Administrator (Remote) page is loaded

Cloud Administrator (Remote)

Apply locations USA, South Carolina, Fort Mill USA, Ohio, Remote USA, Illinois, Remote Minnesota Home - G3 USA, Florida, Remote time type Full time posted on Posted 3 Days Ago job requisition id R050164

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

The Cloud Administrator role ensures the stability, integrity and efficient operations of on-premise and off-premise Cloud infrastructure that support core organizational functions. This is achieved by providing on-premise and off-premise computing delivery services through workflow automation, installing and maintaining Cloud infrastructure for on-premise computing, as well as performance monitoring and capacity planning for all Cloud infrastructure. The Cloud Administrator will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve technical problems and issues in order to maximize the benefit of IT systems investments.

What You'll Do

• Receives work assignments through the “ticketing system” or from Lead Administrators and management

• Performs server hardware/software installation and maintenance tasks for on-premise Cloud infrastructure. These tasks range from standard in nature to moderately complex
• May perform complex technical tasks with minimal guidance from senior technical personnel
• Installs and maintains Cloud management tools
• Provides problem diagnostic and resolution support
• Uses Cloud management tools to perform performance monitoring and capacity planning functions for all Cloud infrastructure
• Contributes to the design, development and implementation of Cloud workflow processes and procedures
• Provides guidance and support to internal and external customers on Cloud services and workflow processes
• Required to provide on-call support during off-duty hours on weekdays, weekends and holidays on a scheduled/rotating basis
• Required to perform duties outside of normal work hours based on business needs.
• Works autonomously on assigned installation, maintenance, support and problem identification/resolution tasks of a standard to moderately complex nature
• Under guidance and direction from senior-level technical personnel, work on complex technical tasks
• Contributes to the design, development and implementation of automated Cloud workflow processes
• No formal management responsibilities
• Works autonomously on standard to moderately complex installation, maintenance and support tasks within the general guidelines of the department
• Works under guidance of more experienced team members on complex installation, maintenance and support tasks
• Actively contributes to the results of a team and works towards achieving team goals and objectives

What you'll Bring

• Generally requires BS Degree or equivalent work experience
• Desired Certifications:
  • Microsoft Windows operating systems, storage area networking or tool automation
  • VMware or Hyper-V virtualization technologies
• Employees entering this job typically have 3-5 years of hands-on technical experience supporting some combination of X86 server, storage and networking infrastructure
• 3-5 years working with virtualization technologies such as VMware or Hyper-V
• Knowledge of Microsoft Windows 2008/2012 Server OS and/or Storage Area Networks
• Knowledge of VMware and Hyper-V virtualization technologies
• Capable of developing basic workflow automation processes through the use of scripting languages and workflow automation tools
• Good organization skills to balance and prioritize work
• Analytical and problem solving skills to troubleshoot infrastructure problems
• Good verbal and written communication skills
• Ability to work as part of a team

Salary Range: $75,375 - $100,475 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

About Us

Our people are the foundation of First American’s success and that is the reason we put them first.

This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference.

Privacy Policy

By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying.

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