Closing Shift Leader: Elevate Service & Team Culture

Layne's Chicken Fingers; Cleveland (OH); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Weekly Pay

Tips

Competitive salary

Free uniforms

Opportunity for advancement

Training & development

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Layne's Chicken Fingers in Ohio is seeking a hands-on leader to manage and motivate hourly teams across front- and back-of-house operations. You will ensure staff are trained, operate the POS confidently, and maintain high standards during fast-paced shifts.

The role emphasizes developing people, maintaining a positive guest experience, and upholding clean and organized spaces while leveraging coaching opportunities to drive performance.

Qualifications

• Must be 18 years or older.
• Leadership—leading by example.
• Take pride in what you do and strive for perfect every time (PET).
• Organization skills.
• Strong communication skills.
• Team builder.
• Interpersonal skills.
• Over the top positive attitude.
• Adaptable.
• Ability to teach others.

Responsibilities

• Understand each position and their roles.
• Be trained and competent in all hourly positions and responsibilities.
• Able to complete manager functions on the POS.
• Labor Management.
• Work in a fast-paced environment.
• Recognize coaching and teaching opportunities.
• Operational Awareness: know what is going on at all times.
• Maintain positive interactions with guests and the team.
• Exceed expectations to uphold a clean restaurant front and back of house.
• Use company documentation and checklists to ensure every shift is perfect.
• Complete closing shift paperwork.
• Hold themselves and others accountable.
• Be the leader of a positive company culture.

Skills

Leadership

Organization

Communication

Team building

Interpersonal skills

Positive attitude

Adaptable

Teach others

Education

High school diploma or equivalent

Job description

Layne's Chicken Fingers in Ohio is seeking a hands-on leader to manage and motivate hourly teams across front- and back-of-house operations. You will ensure staff are trained, operate the POS confidently, and maintain high standards during fast-paced shifts.

The role emphasizes developing people, maintaining a positive guest experience, and upholding clean and organized spaces while leveraging coaching opportunities to drive performance.