Closing Shift Lead - Restaurant Ops & Guest Experience

Smithfield's Chicken 'N Bar-B-Q; Dunn (NC); On-site; USD 22,730 - 32,373; Full time

Job summary

Smithfield's Chicken 'N Bar-B-Q in Dunn, NC is seeking a hands-on restaurant leader for the closing shift. You will manage nightly shutdowns, ensure high standards, and drive exceptional guest satisfaction on a schedule that includes Fri–Sun.

The role offers opportunities for overtime and benefits after tenure. The ideal candidate brings drive-thru experience, strong communication, and a professional appearance, with the stamina to stand long hours and lift up to 50 lbs.

Qualifications

• Experienced restaurant leader with drive-thru experience.
• High standards of operational execution and nightly shutdown.
• Guest advocate who ensures no one leaves unhappy.
• Hands-on leadership style with upbeat personality.
• Strong communication skills and professional appearance.
• Able to taste and handle all menu items.
• Stand for extended periods and lift up to 50 lbs.

Responsibilities

• Work the closing shift 5 days per week, starting between 2-5pm; Fri, Sat, and Sun required.
• Close the store nightly and maintain high standards.
• Maintain 40 hours per week or slightly above; overtime available for top performers.
• Ensure smooth operations and customer satisfaction.

Skills

Leadership

Drive-thru experience

Guest service

Communication

Team management

Food safety

Stamina and lifting

Job description

Smithfield's Chicken 'N Bar-B-Q in Dunn, NC is seeking a hands-on restaurant leader for the closing shift. You will manage nightly shutdowns, ensure high standards, and drive exceptional guest satisfaction on a schedule that includes Fri–Sun.

The role offers opportunities for overtime and benefits after tenure. The ideal candidate brings drive-thru experience, strong communication, and a professional appearance, with the stamina to stand long hours and lift up to 50 lbs.