Drive-Thru Closing Lead - Restaurant Ops

Smithfield's Chicken 'N Bar-B-Q; Warsaw (NC); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Paid vacation

Overtime opportunities

Benefits after 6 months

Job summary

Smithfield's Chicken 'N Bar-B-Q is seeking a restaurant leader to manage the closing shift, with start times between 2 and 5 pm. The role requires Fri–Sun shifts and a 40-hour week, with a closing time up to 11 pm on Fri/Sat. The position offers overtime opportunities and vacation benefits after six months of service.

Ideal candidates have drive-thru experience, strong operations discipline, and a guest-focused leadership style to ensure every guest leaves happy.

Qualifications

• Experienced restaurant leader with drive-thru experience.
• High standards of operational execution and nightly shutdown.
• A guest advocate—do not let anyone leave unhappy!
• Hands-on style of leadership with an upbeat personality.
• Solid communication skills and professional appearance.

Responsibilities

• Lead the closing shift five days per week, starting between 2–5pm; Fri, Sat, and Sun are expected shifts.
• Ensure timely closing with nightly shutdown procedures.
• Provide exceptional guest service and maintain high product and service quality.

Skills

Drive-thru experience

Restaurant leadership

Operational excellence

Guest advocacy

Job description

Smithfield's Chicken 'N Bar-B-Q is seeking a restaurant leader to manage the closing shift, with start times between 2 and 5 pm. The role requires Fri–Sun shifts and a 40-hour week, with a closing time up to 11 pm on Fri/Sat. The position offers overtime opportunities and vacation benefits after six months of service.

Ideal candidates have drive-thru experience, strong operations discipline, and a guest-focused leadership style to ensure every guest leaves happy.